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Balancing the Research Portfolio. Jerome H. Grossman, MD Director, Health Care Delivery Policy Program Harvard University JFK School of Government October 28, 2003. Economic and Societal Changes. Zuboff (1988) – In the Age of the Smart Machine
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Balancing the Research Portfolio Jerome H. Grossman, MD Director, Health Care Delivery Policy Program Harvard University JFK School of Government October 28, 2003
Economic and Societal Changes • Zuboff (1988) – In the Age of the Smart Machine • Giddens (1988) – The Third Way: The Renewal of Social Democracy • Rivlin (2002) – Challenges of Modern Capitalism
Elements of Healthcare Delivery • Starr (1982) – The Social Transformation of Medicine • Fuchs (1996) – Individual and Social Responsibility • Institute of Medicine (2000/01) – To Err is Human, Crossing the Quality Chasm
Solving the Simultaneous Equations Government Consumers Employers Consumer Aggregators Insurers/Risk Managers/Plans Delivery Aggregators Government Regulation Productivity Delivery System
Engineering Based Delivery System Patient-Centered System Patient Front Line Team Support Organizations Environment Responsibility Innovation Coordination Standards Information Connectivity
Integration of Multiple Subsystems PCP Triage Lab Surgery Admitting ICU ED Nursing Library Patient Ed. Post-OP Specialist
Every Home an ICU Source: Boston Globe
Evolving Role of Insurers • Catastrophic care • Disease management • Pay for performance • Tools for consumer education
Care for the Future Source: Boston Globe
The Genome of Productivity • Measurement of quality and efficiency • Patient (biosensors, micro-systems) • EMR, CPOE (CAD/CAM) • Organization (scheduling, queuing) • Environment (regulation, policy, homeland security)
Keeping Patients Connected Source: Boston Globe
Barriers to Progress • Medical industrial complex • Provider as professional/patient as passive • Lack of oversight • Fragmented health care system • Reform proposals not founded on research • Healthcare delivery vs. medical care
What Hasn’t Happened Medical Injuries Cost Billions Every Year Researchers studying health-care quality have concluded that medical injuries caused during hospital stay kill tens of thousands of patients annually, requiring at least 2.4 billion extra hospital days resulting in potential medical charges of $9.3 billion. The work underscores both the scope of the problem and the relative lack of action in solving it. In 1999, for instance, the Institute of Medicine recommended the creation of a “nationwide mandatory reporting system” for medical errors. That hasn’t happened. Very little progress has been made. Source: Wall Street Journal Very little progress has been made.
Program Recommendations • Research on engineering systems design • Information and connectivity • Coordination and standards • Responsibility • Continuous innovation
Our Vision “The clinical operating system will improve interactions between doctors and patients, who will not have to be in the same room or even in the same time frame. Enterprise software will provide a patient’s personal health record with information from the person’s entire clinical history”.(Jeffrey Goldsmith)