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"Jungle Gems: 24 Weeks of Transformation in Orthopedic Care Initiatives"

Discover the Jungle Gems project—a meticulously crafted 24-week initiative aimed at enhancing orthopedic care through strategic marketing, robust admissions processes, and community engagement. This journey is marked by the formation of specialized sub-teams focusing on marketing, public relations, and fulfillment, all aimed at improving patient experiences and outcomes. Goals include developing admission processes to welcome a greater number of patients, refine communications within the community, and celebrate alumni. Join us in our mission to foster stronger ties within our referral networks and ensure high-quality care for all.

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"Jungle Gems: 24 Weeks of Transformation in Orthopedic Care Initiatives"

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  1. JUNGLE GEMS 24 WEEKS

  2. IN THE BEGINNING • Why this project • How was the team selected • Naming of the Super Team • What has been our process

  3. Creation of Sub–TeamsFirst Twelve Weeks: Marketing Pre-Admission Admission Public Relations Fulfillment

  4. Creation of Sub-Teams: Second Twelve Weeks • Marketing • Fulfillment • Hidden Treasures • Public Relations • Hospitality

  5. Marketing Goals: Develop stronger relationship with referral bases. Focusing on orthopedic practices. Develop Outcome Data Fact Sheets for customers/referral sources Increase Internal & External community awareness Organize Alumni Celebration

  6. Pre-Admission Goals: Develop Ambassador Program Develop Phone Training for staff

  7. Admission Goals: Develop First Impression Program Develop Weekend Admission Program

  8. Public Relation Goals: • Increase awareness of VCC • Ensure awareness of community about changes • Increase awareness about Jungle Gems to employees and community

  9. Fulfillment Goals: 12 week: • One Great Unit: Post-Acute • Includes huddles, 72-hour logs, new shift report process, team based assessments upon admission 24 week: • Complete new intake form • Refine admission process

  10. HIDDEN TREASURES GOALS: Second 12 weeks: • To eliminate delays with admissions and make admissions a hoop-free process by the second 12 weeks • To say yes to 98% of Medicare admissions

  11. HOSPITALITY GOALS: Second 12 weeks • Accept 100% of admissions through E-Hall door • JKV Transportation will code transports to E-Hall

  12. 90 Day Outcomes • Completion of all goals above. All goals will have measurable benchmarks which we will be measured against • Medicare Census will have increased to 65 patients by 2nd 12 weeks • Average Length of Stay will increaseto 32 days for the Post-Acute Unit by 2nd 12 weeks

  13. Hakuna MaCensus!!! • Date ADC ALOS OREOE • 9/2 52 22 347000 • 10/7 54 26 477000 • 11/4 60 27 275000 • 12/1 50 22 506000 • 1/6 57 22 474000 • 2/2 60 36 TBD • 2/23 68 26 TBD • 3/1 70 TBD TBD

  14. Thank You for Your Support!!! • Next 12 weeks – • Jungle Gem Super Team becomes PACU Quality Circle to ensure all PACU outcomes mature. • VCC Continuous Quality Improvement Team expands/embraces new role as innovation/excellence catalyst for Business Unit. • Stay Tuned to learn more in June!!!

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