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ANNUAL REPORT 2013 2014

ANNUAL REPORT 2013 2014. Mr.Mongezi Mnyani Chief Executive Officer Mongezim@nhbrc.org.za Committee Room V454,Fourth Floor Old Assembly Building 15 October 2014. Table of Contents. Vision and Mission Strategy Strategic Objectives Products and Services Governance and Objects of Council

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ANNUAL REPORT 2013 2014

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  1. ANNUAL REPORT 2013 2014 Mr.Mongezi Mnyani Chief Executive Officer Mongezim@nhbrc.org.za Committee Room V454,Fourth Floor Old Assembly Building 15 October 2014

  2. Table of Contents • Vision and Mission • Strategy • Strategic Objectives • Products and Services • Governance and Objects of Council • Governance • Trends for complaints lodged and resolved • Conciliations handled

  3. Table of Contents • Organizational Structure • Enrolment categories • Overview of performance for 2012/2013 and 2013/2014 • Registration and renewals non-subsidy sector • Average % renewal of registration • Non-Subsidy enrolments • Plans approved vs homes enrolled • Non-Subsidy late enrolments as % of non-subsidy late enrolments

  4. Table of Contents • Non-Subsidy inspections and houses inspected • Remedial works done per stage • Home Enrolment and Project enrolment Subsidy sector • Subsidy inspections • Homebuilder training • Training of homebuilders by categories • Youth trained in past seven years • Employment equity • Disciplinary Committee Hearings held • Code of Conduct matters • Recoveries • Audit progress update and business response • Auditor general assessment of NHBRC control environment • Actions plans 2014/2015 to resolve issues • Performance Information • Budget

  5. Vision and Mission VISION • A world class home builders’ warranty organization that ensures the delivery of sustainable quality homes” MISSION • “To protect the housing consumer and regulate the home building environment by promoting innovative home building technologies, setting home building standards and improving the capabilities of home builders”. PAY-OFF LINE AND COMMITMENT • “Quality is our Priority”

  6. Strategy STRATEGY • To improve visibility and accessibility in the market while enhancing interaction with our stakeholders. • To position the NHBRC as a leader in knowledge creation, technical and technological building solutions through strategic partnerships. • To provide diversified services and products in line with changing building requirements and needs

  7. Strategic Objectives of NHBRC • To grow, protect and sustain the NHBRC warranty fund • To provide innovative quality products and services that will delight the customer • Strengthen NHBRC operating processes, systems and procedures • Create a learning environment and build capacities to products and services

  8. Products and Services • Enrolment of new homes; • Home builder registration and renewals; • Home building inspections; • Forensic engineering investigations; • Assessment of houses for rectification; • Home builder training and development; • Home building dispute resolution; • Litigation and legal advisory services; and • Geo-technical and materials engineering.

  9. Governance Committees of Council are as follows: • Industry Advisory Committee • Technical Claims and Advisory Committee • Audit and Risk Management Committee • Human Capital and Remuneration Committee • Registration committee • Bid Adjudication Committee (Tender Committee) • Fund Advisory and Finance Committee • Disciplinary Steering Committee

  10. Structure for 2014/2015

  11. Overview Summary of performance

  12. Enrolment categories in Non-Subsidy sector

  13. Registrations and Renewals in non-subsidy sector

  14. Average % renewal of registration over the last seven years

  15. Non-Subsidy Enrolments for the last seven years

  16. Plans approved vs. homes enrolled

  17. Non-Subsidy late enrolment as % of non-subsidy total enrolments

  18. Trends for complaints lodged and resolved

  19. Conciliations handled by NHBRC

  20. Non-Subsidy inspections and houses inspected in the past seven years

  21. Remedial works done per stages

  22. Home and Project Enrolment in the subsidy sector over the last seven years

  23. Subsidy inspections

  24. Homebuilder training

  25. Training by categories

  26. Youth trained in the past seven years

  27. Employment Equity

  28. Disciplinary Committee hearings

  29. Code of conduct matters handled by NHBRC

  30. Recoveries for 2013/2014

  31. Progress update for last three years

  32. Business response • Irregular Expenditure issues prioritised dropped from over R400m to new reported R24m in 2014. The R24m mainly relates to problems in getting 3 quotes on our travel. • NHBRC has now come with new travel arrangements to address this problem. PERFOMANCE INFORMATION • The issues of KPI not being SMART raised in 2012 and in 2013 addressed. • Issue in 2014 was unavailability of POE. This area is being addressed. Information Technology • We have problems of our legacy system – (Operations and finance) that have interface issues. • New CIO appointed and has established a Steering Committee to address the IT governance issues. • Also NHBRC has embarked on an ERP rollout project, expected to go live by financial year 2015/16.

  33. Leadership role • CEO through Executive Committee and Management Committee has made Auditor General report a standing agenda item. • Quarterly reporting by CEO to Audit and Risk Committee and Council. • Also the Audit report is part of management Balanced Score Cards Key Performance Indicators

  34. A-G ASSESSMENT OF NHBRC CONTROL ENVIRONMENT 2013/14

  35. A-G ASSESSMENT OF NHBRC CONTROL ENVIRONMENT 2013/14Cont…

  36. A-G ASSESSMENT OF NHBRC CONTROL ENVIRONMENT 2013/14Cont…

  37. ACTION PLAN 2014/15 Below is high level action plan approved by Exco to address the 2013/14 A-G report issues

  38. ACTION PLAN 2014/15 cont.

  39. ACTION PLAN 2014/15 cont.

  40. ACTION PLAN 2014/15 cont. • This action plan is driven and co-ordinated by • Finance; • Strategy development and monitoring; and • Internal Audit. • Reports will be tabled regularly to EXCO for onward submission to Council.

  41. Performance Information

  42. Performance Information

  43. Performance Information

  44. Performance Information

  45. Performance information

  46. Performance information

  47. PROJECTS IMPLEMENTED TO ENHANCE ORGANIZATIONAL EFFICIENCY

  48. Projects implemented • SAP implementation( Enterprise Resource Planning) • Policy reviews • Review of Organizational Structure • Implementation of inspection model • Revamp of Human resources section • Formation of the Research and Housing Innovation Division • Formation of Legal compliance and Enforcement division • Review of risk register to align with Strategy

  49. BUDGET FOR 2014/15

  50. Total Revenue Trend

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