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Enhancing Individual Support for People with Learning Disabilities: A Collaborative Approach

This report outlines the journey of KEY Community Supports in Scotland from 2009 to 2011, showcasing our commitment to individualized support for people with learning disabilities. With over 1,000 individuals supported, we focus on social inclusion and personal outcomes. Our strategic developments include implementing Individual Budgets, transitioning from traditional funding models, and fostering community connections. This document reflects our dedication to building independence, understanding user needs, and promoting positive outcomes through collaboration and innovative practices.

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Enhancing Individual Support for People with Learning Disabilities: A Collaborative Approach

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  1. Self Directed SupportAre We Ready? Andrea Wood Policy and Practice Development Manager KEY Community Supports

  2. About KEY • National Voluntary Sector Provider • Supporting People with Learning Disabilities • Individualised support and a focus on social inclusion

  3. About KEY KEY support over 1000 people across Scotland • 302 people have an agreed Individual Budget – in the form of an Individual Service Fund • 21 people have an Individual Budget in the form of a Direct Payment • 1 person has an individual budget in the form of a Care Managed Fund • Over 75 people are in the process of transition from traditionally funded services to an individual budget

  4. Our Journey 2009-2011 • Completed In Control Leadership Programme • Self assessed using Progress for Providers • Developed our Strategic Plan • Committed to a real focus on outcomes

  5. Organisational Development • Outcome based support planning

  6. Outcome Based Support Planning

  7. Outcome Based Support Planning

  8. Outcome Based Support Planning

  9. Organisational Development Community Building

  10. Organisational DevelopmentCommunity Building • Building independence • Volunteering time • Natural supports • Self help and mutual aid

  11. Organisational Development The Workforce • Demanding more flexibility • Understanding outcomes • Matching workers to individuals more robustly (and workers understanding who really employs them).

  12. Organisational Development Systems development • Individual costing and invoicing • Costing out different services/products • Individual monitoring and accounting systems

  13. Organisational Development Marketing and promotion • On-line directories • Advertising • First contact/word of mouth

  14. What helped? • Different in different areas, so no one approach will suffice • Collaboration and a shared vision with the local authority • Transparent and fair systems • Positive and imaginative responses, developing OBSPs as fully as possible • Good risk enablement.

  15. What helped? Fostering community connections We have a “Can Do” attitude Users and carers are at our heart

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