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Self Directed Support Are We Ready?

Self Directed Support Are We Ready?

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Self Directed Support Are We Ready?

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  1. Self Directed SupportAre We Ready? Andrea Wood Policy and Practice Development Manager KEY Community Supports

  2. About KEY • National Voluntary Sector Provider • Supporting People with Learning Disabilities • Individualised support and a focus on social inclusion

  3. About KEY KEY support over 1000 people across Scotland • 302 people have an agreed Individual Budget – in the form of an Individual Service Fund • 21 people have an Individual Budget in the form of a Direct Payment • 1 person has an individual budget in the form of a Care Managed Fund • Over 75 people are in the process of transition from traditionally funded services to an individual budget

  4. Our Journey 2009-2011 • Completed In Control Leadership Programme • Self assessed using Progress for Providers • Developed our Strategic Plan • Committed to a real focus on outcomes

  5. Organisational Development • Outcome based support planning

  6. Outcome Based Support Planning

  7. Outcome Based Support Planning

  8. Outcome Based Support Planning

  9. Organisational Development Community Building

  10. Organisational DevelopmentCommunity Building • Building independence • Volunteering time • Natural supports • Self help and mutual aid

  11. Organisational Development The Workforce • Demanding more flexibility • Understanding outcomes • Matching workers to individuals more robustly (and workers understanding who really employs them).

  12. Organisational Development Systems development • Individual costing and invoicing • Costing out different services/products • Individual monitoring and accounting systems

  13. Organisational Development Marketing and promotion • On-line directories • Advertising • First contact/word of mouth

  14. What helped? • Different in different areas, so no one approach will suffice • Collaboration and a shared vision with the local authority • Transparent and fair systems • Positive and imaginative responses, developing OBSPs as fully as possible • Good risk enablement.

  15. What helped? Fostering community connections We have a “Can Do” attitude Users and carers are at our heart