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Strategic Performance Management: Overcoming Challenges Ethically

Explore the effective strategies and methods to manage employee performance to align with organizational goals. Learn how to measure individual performance, address errors, and provide valuable feedback. Navigate legal and ethical issues in performance management.

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Strategic Performance Management: Overcoming Challenges Ethically

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  1. Chapter 8 Managing Employees’ Performance

  2. Performance Management • Ensuring that employees’ activities and outputs contribute to the organization’s goals. • Purpose • Strategic • Administrative • Developmental MGMT 422 - Chapter 8

  3. Performance Management Process MGMT 422 - Chapter 8

  4. Effective Performance Management MGMT 422 - Chapter 8

  5. Validity of Job Performance Measure MGMT 422 - Chapter 8

  6. Errors in Performance Management • Similar-to-me • Errors in distribution • Leniency • Strictness • Central Tendency • Halo & Horn MGMT 422 - Chapter 8

  7. Measuring Individual Performance • Comparative • Attributes • Behaviors • Results • Quality MGMT 422 - Chapter 8

  8. Methods for Measuring Performance MGMT 422 - Chapter 8

  9. Sources of Performance Information MGMT 422 - Chapter 8

  10. Giving Performance Feedback • Be well prepared • Create the right context for the meeting • Select a neutral location • Enable the employee to be well prepared • Ask employees to complete a self-assessment ahead of time • Select appropriate approach MGMT 422 - Chapter 8

  11. Performance Management Challenges MGMT 422 - Chapter 8

  12. Improving Performance MGMT 422 - Chapter 8

  13. Legal and Ethical Issues • Legal • Performance management processes are often scrutinized in cases of discrimination or dismissal • Ethical • Employee monitoring via electronic devices and computers may raise concerns over employee privacy MGMT 422 - Chapter 8

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