1 / 22

Mitzi Ocasio Let's Think About Soft Speaking Skills. LTA Podcast Special Guest Richard Blank

<br>Richard shares his love of language and how he has perfected the soft-spoken skills I know so many are learning to obtain. He makes great points about how someone can develop this skill and how he dived into the Spanish language. This conversation is sure to leave you feeling enlightened and inspired.<br><br><br><br>Mitzi Let's Think About It.<br>This is where we explore the what-ifs in life. We examine the possibility of shifting our perspective to evolve in areas of ourselves that cause a ripple effect in one's life, WIth guest from all over the world and all walks of life sharing their testimonies

richardblank4444
Télécharger la présentation

Mitzi Ocasio Let's Think About Soft Speaking Skills. LTA Podcast Special Guest Richard Blank

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Downloadedfrom:justpaste.it/ltapodcast MitziOcasioLet'sThinkAbout"SoftSpeakingSkills." LTAPodcastSpecialGuestRichardBlank Ourpodcastisatreasuretroveoftopicsthatmattertoyou.

  2. Wefeatureawidevarietyofsubjects;eachexploredindepthwiththehelpofguestsfromall overtheworld, eachwiththeir uniquebackgroundsand perspectives.Joinus aswethink together,exploringtopics inways youmaynot haveconsidered before.Ourpodcast isan interactivejourneyof discovery,and weinvite youtobe apart ofit. Checkout Mitzithinkinc.comformoretopicstoponder!Let'sJust"ThinkAboutIt!" Thisisa safeplace tothinkabout topicsthat youmay believeareessential. Ihave avariety of topicsandguests whobring aperspective thatI knowwillhave youpondering whatmatters to you. Richard shares his love of language and how he has perfected the soft-spoken skills I know so manyarelearning toobtain. Hemakesgreat pointsabout howsomeonecan developthis skill andhowhedivedinto theSpanishlanguage.Thisconversation issuretoleave youfeeling enlightenedandinspired.

  3. MitziLet'sThinkAbout It. This iswhere we explore the what-ifs in life. We examine the possibility of shifting our perspectivetoevolveinareasofourselvesthatcausearippleeffectinone'slife,WIthguest fromallover theworldand allwalks oflifesharing theirtestimoniesand perspectivesinto greattopicsthat willkeepus allthinking. trending

  4. Welcometo"Mitzi,Let'sthinkaboutit" Podcast What a perfecttime and wayto share mythoughts! That'swhy I madethese audio podcastsavailable: they're afun way tovocalize my thoughts. StaytunedeveryTuesdayandThursday. I'llfocusontopicsthatmattertome,toyou,andto everyonewithamind thatthinks.Creating asafeplace toshareourthoughts. Welcometo Mitzi Let'sThink What is"MitziLet'sThink"all about? MitziLet'sThink is all about pondering some issues of lifethat make me think.This web page isaboutsharingmythoughts,findings,andopinionswhilehavingfun,learning,andbeing enlightenedbya360-degreeperspective.If,bychance,itinspiresyou,Let'sthinkaboutit.

  5. My nameis Mitziel,buteveryone callsme Mitzi.Iconsider myselftobe anoverthinker. Ihave alwayshad to controlmy emotions ata very youngage. Life hasn'talways been easyfor me, andIwantedto growupsooner thanotherpeople.My hardshipinlife hadmademe constantlywonder "whatif," which sparkedmy love forimagination andcreativity.

  6. Iloveto writechildren's booksbecause theyget mymind outsideofreality andinto imagination.Ialsolikemusic, reading,and,honestly,everything arts-related. Ilovethinking abouteverything Ican andwhy suchthingsare so.I havealways beencurious aboutwhypeople feelacertain wayandhow easilycertain thingscanbecome taboo.Iguess thatiswhyIstartedMitziThinkInc.:Ilovethinkingabouteverythingthatcanbethoughtof.I recentlybecame a mother of two and am newlyengaged. With this new chapter,I'm experiencingnewemotionsandtaboos. Becauseofthis,IknewIcouldn'tbethe onlyonecuriousaboutouremotionsandthe taboos thatare partof life.When lifehas somuch tooffer andso muchto takefrom us.I knewthis wasthe bestway toshare my thoughtsand feelings.Please tunein to myblogs, podcasts, and books so we may think about such things together.

  7. PayingItForwardandReflectingonLifeatMidpoint AndsoIhadtopayitforwardsomeway.Ijustcouldn'tbeselfishandearnmoneyonmyown. WhenI wasdoing wellin business,I said,well, insteadof being thetop salesman,why don'tI gofrom oneand do it100? I teachthe peoplehow to doit.Andmaybe I canmake a dollaroff eachpersoncomparedto100formyself.AndsoIlikeditbetterthatway.Igotmore satisfaction.IfIwasgoingtoearnthesamedollar,IgetmoresatisfactionknowingI brought 100peoplewithme andseeingthemcracking codesandgetting betterbecauseI'm52 now. I'mthebald,gray,wiseonebythefire.tellingyou'renotthatoldohmygoodnesswhydo peopleintheir50sthinkthey'reabouttocroaknoyouareonlyhalfwaythereyoustillgotso muchlife ahead ofyou so much 38more years, I didn'tsay it's over buti'm letting youknowi'mpasthalftimeyou knowyou'renoteven pastyou'renoteven pasthalftimeyetnot evenpastthattherearepeoplelivingpast100yearsoldpast100yearsoldYourenergy, your spirit, allthatyou arewill bypassthe standardway ofliving justbecause ofyour mindset.

  8. "SOFTSPEAKIŁiGSKILLS."

  9. MitziandRichard's RelatablePet Peeves Igotacoupledifferentthings.Ihatehaving fullpocketslikeinmyjeans.Likeifyou givemea lotofchangeandIgotkeysinthereandotherthings,Ihatehavingfullpockets.Thatbothers meso. I hate slow drivers that annoy mebecause they know I'm in a rush andthey're going slowonpurpose.Andthen allof asudden Ihate themake andmark oftheir carand thecolor. Igetangry.umwhatelse bothersmeumpeoplethat maynotbeconsiderateof personal spaceor commonsense ihate thatbut they juststop inthe middleof nowherethey make campthey realize you got your card are you tryingto get by andThere are two ways youcan doit.Youcanaggressivelygoatitorreacttoitacertainway.AndIstillthinkthere'sdamage becauseyou'rewastingtimeandyourpatience.ButI'veseenthatpassiveaggressivebehavioractuallyreducesanysort ofstresscomparedto saying,yo,what'sgoingon? Istart yellingathim. TheArtof SpeechinBusiness andPersonal Connection Ihavealuxurytrade.Yes,I'minacallcenter.It'sthemedium.Icandowell,andit'sanindustryandabusiness.Butthebasicsofthis,andI'mstillkindoffightingagainsttheAI,isthe artofspeech,theinterpersonalelectromagneticenergy transfer.Thefactthatwecanretaina client,doanupsell,getareferral,orgetanexitinterview.Andthesynergythatpeoplefeelon thefloor.Whatalinguistic,artisticenvironment,especiallyforEnglishsecondlanguage.Whatadedication.And you'regetting thereturnon thatinvestment.Andthe beautyofthat, Mitzi,

  10. andyouknowthis,is whenyou'retranslating,you're evenmorefocusedthanyou areifit'sin yournativetongues.Imean,whenyou'reusedtoit,it'seasier.Butyou'rereallytappinginto somethingthatputsyouinthenow,right?Thatmuchmore.Andsohatsofftoanybodythat speaksmultiplelanguagesbecauseyouwanttotalkaboutconnectionswithpeopleandsoft skills.Youmeetsomeonethatlearnsthatsecondlanguage.Youbothknowwhatyouputintoit.Andsotheconversationstartssostrongbecauseyoubothdidthistobeabletorelateto others.And so I have been embraced so. When I speak my Spanish with myPhilly accent, I've donewellinbusinessandpeoplereally...Youknow,theygravitatetowardsme. WordsofWisdom:Self-RespectandLivingAuthentically Ofcourse,I can'tthankyou enoughfor havingmeas aguest. Butmyparting words,what's assistedmeinthelongrun isjustnottobe hardonmyself.Okay,it's soimportanttolookinmyowneyesinthemirror.Ifyoucan'tdothat,wegotsomeissues.Andthereneedstobe someselfrespect.Ilikepeoplethatmaketheirbedinthemorning,ifthey'recapableof hitting thegym, so they can release and retain.And if you can have a better diet, so we just don't do funfoodallthetime,wehavefoodthatcanmaintainandgiveyouprotein.Youknow,I always believethatregardlessofanysortofoutcome,attheendoftheday,ifyouknowyoudidthings withhonorableintentionsandgoodfaith,youshouldbeabletolivewithyourselfbecausealot ofpeoplecomparewaytoomuchandthat's okay. ButIdon'tknow.Ithinkyoushouldbeyour owndestiny,yourownfuture,your ownpace.

  11. MasteringSoftSpeakingSkillsandConflict Management Hello,hello,ladiesandgentlemen.This isyourgirl,Mitzi,and thisisMitzi.Let'sthink aboutit. Todaywearethinkingaboutsoftspeakingskills.Yes,ladiesandgentlemen,goodness,ifIcan speak,Icangetuntangledandpunctifiedandarticulatemywords,butyes.Softspeakingskillsis what we arefocusing on today withRichard, who's going tohelp us really thinkabout this.So,Richard, thankyouso muchforcoming onto myshow.When youhearthe wordssoft speakingskills,whatdoesthatmakeyouthinkabout?Well,first,Mitzi,Ican'tthankyouenoughforbeingaguestonyourpodcast.Alotofthingstothinkabout.Firstthingthatcomes tomymind,conflictmanagement.Softskills,diplomacy, andcertainstrategytoreadjusttones and prolong conversations.And hopefullyyou can get somethingout of that interaction.That's usuallythenameofthegame.Right,right.Softtones.Ialwaysheardthatyoucansayanythingaslongasyouchoosethewordandthetonewisely.Isthattrue?100% you're gaugingon positiveor negativereaction fromsomebody.And soeven I myselfwill replace certainwords,I'll takeouthelp andput inassistguide andlend ahand.Never excuseme for myclarification.Thesearecertainthings,asImentioned,readjustingtonesandmakingit softer.

  12. EmbracingAgingandLanguageLearning Struggles Sowho'sto sayyou're goingto croakin 48years already?Just becauseyou're balddon'tmeannothing.Justbecauseyougot greatjustshowsyouare wiser.That'sallthatit means.Butsomebody will still,your wife will stilllove you. Shewill still laugh atyour jokes thatyou told 10yearsago.YouknowwhatImean?Itwillbethesamething.Thebeautyof thatisthat becauseyou'redoingitwiththeright,you'reputtingyourrightfootforwardeveryday.You're lookingforjoy.You'relookingforgoodness.You'relookingtoserveothers.Andthefactthat you'relinguisticandthefactthatSpanishwasyourfirstlanguageandyouhadtolearnEnglish,let'sbehonest,Englishisnoteasy.Englishmakesnosense.Butyethereweare makingthesenseoftheEnglish.Theopposite,though,IgrewupinnortheastPhilly. SoPhilly. So Englishwas myfirstlanguage.

  13. AndthenSpanishcamelater.Oh,okay.Okay.Well,thankyouforcorrectingme.Eitherway, thefactthatyouhadtolearnSpanishis,isstillhard.Well,Spanishisstillhardtolearn, becauseyouthere'sstillstillrules,youknow,theymeanthatyoustillhaveto apply, andyou stillhavetorememberbecause there'sformalandinformaland IntheEnglishAmerican language,we'reso informalall thetime. Wehaveto remindourselves whenwe're inSpanish mode.Oh, togo. Oh, OK,this isformal and thisis informal. Soyou haveto check yourself continuouslywhenyou'rehavingconversation.AndIknowwhatyoumean.

  14. Richard’sjourney inthe callcenter spaceis filledwith twists andturns. Whenhe was27 years old,herelocatedtoCosta Ricatotrainemployeesfor oneofthelargercall centersinSan Jose.

  15. Mr.RichardBlankholdsabachelorsdegreeinCommunicationandSpanishfromthe UniversityofArizonaandacertificateoflanguageproficiencyfromtheUniversityofSevilla, Spain.AKeynotespeakerforPhiladelphia'sAbingtonHighSchool68thNationalHonors Societyinductionceremony.Inaddition,inductedintothe2023HallofFameforBusiness. GivingbacktoAbingtonSeniorHighSchoolisveryimportanttoMr.Blank.Assuch,he endowsascholarshipeachyear forstudentsthatplanon majoringinaworldlanguage atthe university level.

  16. CostaRica’s CallCenter (CCC)is a stateof theart BPOtelemarketing outsource company locatedin thecapital cityof San Jose,Costa Rica.Our main focushas been,and will always beto personallytrain eachand everyCentralAmericacall center agentso thatwe mayoffer thehighestqualityofoutboundandinboundtelemarketingsolutionsandbilingual customer serviceto smalland mediumsized internationalcompanies, entrepreneursas well asfortune 500companies.

  17. Weencourageyoutovisitoneof ourcallcentersonyournext personalvacationorbusiness tripto CentralAmerica’sparadise, CostaRica. Whileyou arehere, wewould recommendtakinganextradayofyourtriptovisitbreathtakingvirginbeaches,playgolfnexttotheocean, tryyourluckat deepseafishing, exploretropicaljungles, climbvolcanosor justrelaxin natural hotsprings. Come and see for yourself why callcenter outsourcing in Costa Rica is a perfect solutionforyour growingcompany anda powerhousein theBPO industry.

  18. https://costaricascallcenter.com/en/outbound-bpo-campaigns/

  19. #MitziLetsThinkAboutIt#MitziOcasio#RichardBlank#CostaRica#CallCenter#Outsourcing #Telemarketing#BPO#Sales#Entrepreneur#B2B#Business#Podcast#Gamification#CEO #trend#trending#listennow#subscribe#podcastclip#podcastvideo#videopodcasting #podcastguest

  20. RichardBlank hired bassistGarry Gary Beers ofINXS.

  21. MitziLet’sThinkAboutIt,MitziOcasio,RichardBlank,CostaRica'sCallCenter,Outsourcing, TelemarketingCallCentre,BPO,NearshoreContactCenter,Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing,CX,Guest,Money,B2Ceducation, BPO trainer,callcentre,contactcentre,contactcenter,trend,

More Related