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Universals of Interpersonal Communication

This comprehensive guide explores the universals of interpersonal communication, including the selective, systemic, and unique aspects. Learn about the ongoing quantitative and qualitative approaches involved in interpersonal communication, whether through a dyadic or developmental lens. Dive into the elements of communication, from source-receiver dynamics to feedback and channels. Gain insights into how competence, feedback, messages, noise, semantics, context, and ethics play essential roles in effective communication. Discover the transactional nature of communication as a continual and interdependent process, operating on both content and relational dimensions. Explore the principles of communication and the process of adjustment and accommodation in various social contexts.

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Universals of Interpersonal Communication

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  1. CH. 1 Universals of Interpersonal Communication

  2. Selective Systemic Unique Ongoing Quantitative Qualitative Interpersonal Communication

  3. Quantitative or Dyadic Approach between 2 persons who have an established relationship

  4. Qualitative or Developmental Approach two-person communication based on psychological data, Explanatory knowledge, and personally established rules.

  5. Elements of Interpersonal Communication A. Source-Receiver = of messages simultaneously

  6. Encode = form messages Decode = decipher messages • break down and assign meaning for understanding

  7. Competence is your ability to communicate effectively interpersonal competence = ability to adjust your communication according to the context

  8. Feedback = message sent by the receiver of a message, back to the original sender Messages Verbal or Nonverbal

  9. Feed-forward = is information given prior to the main message 1. sets you up to receive the information in a particular way

  10. Channel = medium through which the message is transmitted Always involves the 5 senses

  11. Noise = anything that interferes with the transmission of a message creates inaccuracies

  12. physical = environment • physiological = biological problems of the communicators • psychological = mental interference located in the minds of the communicators

  13. Semantic = language problemsContext = influences the form and content of messages

  14. physical = setting temporal = time social-psychological status of relationship cultural = influences values, morals, beliefs Purpose = variety Ethics = every act has a moral dimension

  15. II. Transactional Process • A. Is a Process = continual and ever changing • B. Elements are Interdependent = a change in one = a change in all

  16. The Nature of Communication The Communication Model

  17. The Nature of Communication • Communication is Unavoidable • Communication Operates on Two Levels • Content Messages • Relational Messages • Communication is Irreversible • Communication is a Process Communication Principles Continued...

  18. The Nature of Communication • Communication is Not a Panacea • Communication Often Presents Ethical Challenges • The Golden Rule Standard • The Professional Ethic • The “60 Minutes” Test Communication Principles

  19. Content & Relational Dimensions • Content Dimension = the information that tells what behavior is expected

  20. Relational Dimension =tells us how to interpret the content • implications from two dimensions • gender differences

  21. Process of Adjustment = learning another's unique system of signals over time. Communication Accommodation = adjusting speaking style for listeners to gain social approval

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