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Mastering Initial Interview Skills for Effective Client Interaction

This chapter focuses on preparing for recording, testing yourself, and honing essential skills for the initial interview in client interaction. Learn to use attending behavior, ask open/closed questions, observe clients, encourage, restate/paraphrase, summarize, and reflect. Explore the first two interview stages: Relationship and Story and Strengths. Practice through a Fish Bowl Role Play to observe, gather content, and understand client responses. Engage in dyads to discuss scenarios, role-play, and debrief to enhance your skills.

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Mastering Initial Interview Skills for Effective Client Interaction

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  1. Putting it all together Ch. 8 and preparation for recording

  2. Test yourself • Write down the most important skills you will use for the initial interview. • Write down some of the content that you will gather. • Write down the goals of the initial interview.

  3. Skills • Attending behavior • Open/closed questions • Client observation • Encouraging • Restatement/paraphrase • Summarizing • Reflection

  4. First two interview stages 1. Relationship 2. Story and Strengths

  5. Fish Bowl Role Play As you observe, • Make note of the skills used. • Notice the content being gathered. • Notice how the client responds.

  6. In your dyads • Discuss the scenario of your role play. • Spend a full 15 minutes role playing the first scenario. • Debrief. • Switch roles and role play again.

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