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GOODS INSPECTION

GOODS INSPECTION. “ BIAYA PADA KUALITAS ”. POLTEK POS INDONESIA DR.IR DIAR FACHMI R CHAIDAR.,MT,CISCP. BIAYA PADA TQM. BIAYA PADA TQM. JENIS BIAYA PADA TQM DI LOGISTIK.

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GOODS INSPECTION

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  1. GOODS INSPECTION “BIAYA PADA KUALITAS” POLTEK POS INDONESIA DR.IR DIAR FACHMI R CHAIDAR.,MT,CISCP

  2. BIAYA PADA TQM

  3. BIAYA PADA TQM

  4. JENIS BIAYA PADA TQM DI LOGISTIK

  5. Are associated with the design, implementation and maintenance of the TQM system. They are planned and incurred before actual operation, and can include: 1. PREVENTION COSTS

  6. 1. PREVENTION COSTS

  7. 1. PREVENTION COSTS

  8. 1. PREVENTION COSTS

  9. 1. PREVENTION COSTS

  10. APPRAISAL COSTS • Are associated with the vendors and customers evaluation of purchased materials and services to ensure they are within specification. They can include:

  11. 2. APPRAISAL COSTS

  12. 2. APPRAISAL COSTS

  13. 2. APPRAISAL COSTS

  14. Can be split into those resulting from internal and external failure. Internal failure costs occur when results fail to reach quality standards and are detected before they are shipped to the customer. These can include: 3. FAILURE COSTS

  15. 3. FAILURE COSTS

  16. 3. FAILURE COSTS

  17. 3. FAILURE COSTS

  18. 3. FAILURE COSTS

  19. Occur when the products or services fail to reach quality standards, but are not detected until after the customer receives the item. These can include: • . 4. EXTERNAL FAILURE COSTS

  20. 4. EXTERNAL FAILURE COSTS

  21. 4. EXTERNAL FAILURE COSTS

  22. 4. EXTERNAL FAILURE COSTS

  23. 4. EXTERNAL FAILURE COSTS

  24. The Elements of Total Quality Management • Focus on the Customer • “Meeting customer expectations” applies to external as well as to internal suppliers & customers. • Workforce Involvement • Top management commitment. New role as facilitator. • Employee Empowerment- Think “out of the box”. • Teamwork is the quality circle concept

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