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Be hospitable, be safe

Be hospitable, be safe. Personal and professional security. Ofc . B.P.Corrado Colorado Springs Police Department School Resource Officer Palmer High School. Source material. 1) The Law Enforcement Officer’s Complete Crime Prevention Manual

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Be hospitable, be safe

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  1. Be hospitable, be safe Personal and professional security Ofc. B.P.Corrado Colorado Springs Police Department School Resource Officer Palmer High School

  2. Source material • 1) The Law Enforcement Officer’s Complete Crime Prevention Manual • published by the American Crime Prevention Institute, Jan. 2001 • Chapter 52: Lodging Safety and Security • Chapter 64: Crime Prevention for Restaurants • 2) CPTED – Crime Prevention Through Environmental Design • 3)Five years of patrol, midnight shift

  3. Your personal security • Situational Awareness • Have a plan • Be aware of your surroundings • Have a “go to” place • Observe those around you • Body language • Speech

  4. Hotel and restaurant security • Approximately 10,000 negligent hotel security claims annually • Include burglary, larceny, prostitution, theft, violent crimes • Hotel/corporate reputation • Affects the bottom line • Personal/professional reputation • Career

  5. Access • Controlled access • Limited points of entry • Door security • Locked • Cameras • Cover the angles • Keys vs cards • Cost vs ease of use/cancellation • Security personnel • Employee vs contract • Alarms

  6. Environmental design • Visibility • Outdoor lighting • Entrances • Parking lots • Landscaping • Shrubs • 2’ within 4’ of entrances • Planters • 4’ within 8’ of entrances • Trees • Lower branches 6’ • See-through barriers

  7. Environmental design (cont’d) • Lobby • Interior lighting • Uncluttered • Protection • Office • Locked • Access to safe or vault • Communication • Working phones

  8. Check-in • Your Personal Security • Evaluate the customer • Ask for identification • Monitor • Their Belongings • Security vs Privacy • Transaction • Cash vs Charge • Can you spot a forgery?

  9. Suspicion vs confrontation • Who is suspicious? • Clothing • Demeanor • Belongings • Habits • Language • Body language • Your sixth sense

  10. Suspicion vs confrontation (cont’d) • When do you confront? • Property vs Injury • Personal security • Guest security • Protocols • Internal vs External • Damage • Theft • Burglary • Robbery • Threats to Life

  11. What do you do? • Overwhelm them with kindness • Assert authority • Offer to help • Call for assistance • Demonstrate a willingness to take action • Protect yourself and your guests • Be an excellent witness

  12. ?

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