Strategic Management Plan for Production and Staff Support
Learn how to set SMART objectives, monitor production processes, and provide total staff support. Includes historical insights, forecasts, and action strategies.
Strategic Management Plan for Production and Staff Support
E N D
Presentation Transcript
Goals & Objectives HRT 383
RKR Goals • To Exceed Guest Expectations • To Provide Total Support to Your Staff • The Operate the Business Professionally
A “SMART” OBJECTIVE • Specific – Clear, concise, and focused • Measurable – Objective / Observable • Achievable – Possible / Manageable • Realistic – Can be accomplished with some effort and focus; makes “business” sense • Time-Bound – By the end of the day or week
3 “SMART” Objectives per Team • Connected to at least one RKR Goal • Written in S.M.A.R.T. terms • Specifies the Desired Results • Obtained by planned and managed strategies and actions • Compared to Actual Results • Know why you achieved or did not achieve the objective in the end
What is Production? • Production Planning • Forecasts • History • Production Schedules
HOH Production • Forecast • Menu Mix History & Historical Insight • The value of physically seeing product • Production Schedule Master • Station Production Worksheets and other methods (“3x5”) • Your role in monitoring the process
FOH Management • Forecast • Historical Insight • Floor Plans & Diagrams • Section Assignments • Production Schedule Master • Station Production methods • Your role in monitoring the process
For Your Management Meeting • Your Management Plan • Revised S.M.A.R.T. Objectives • Originals from HRT 382 • Revise or “wordsmith”, if needed • Complete List of Strategies & Actions • Revised Forecast Sheet • RKR PowerPoint Briefing Slides
