Board Report | September 23, 2014

1. Board Report | September 23, 2014 • ANYONE WISHING TO SPEAK BEFORE THE VOTE ON ANY AGENDA ITEM MUST FILL OUT A PURPLE FORM ON THE SIGN-IN TABLE. COMMENTS WILL BE LIMITED TO THREE MINUTES. • Audience Questions and CommentsPERSONS WISHING TO SPEAK MUST FILL OUT A WHITE FORM, LOCATED ON THE SIGN-IN TABLE, BEFORE THE MEETING. COMMENTS WILL BE LIMITED TO THREE MINUTES.

2. EXECUTIVE MANAGEMENT REPORT SEPTEMBER 23, 2014 Justin T. Augustine, III • Driver Recognition(s) • Tiger VI Update • Service Expansion Update

3. Community Outreach: “Friends of RTA” Ambassadors handed out brochures to riders and answered questions at 23 stop locations beginning the week of September 15 and continuing through this week. Brochures explaining service expansion were provided to 51 locations for distribution to clients, customers, visitors. Locations included businesses, NORD facilities, libraries, schools, all trans-pass vendor locations, HANO resident councils, and others. Brochures and Rider Alerts produced in English, Spanish, and Vietnamese were placed on all vehicles. 37 churches directly impacted by service changes received brochures for distribution. “Friends of RTA” Ambassadors performed riding tours of service Saturday, September 20 – Monday, September 22.

4. Community Outreach: RTA representatives attended Franklin Avenue Baptist Church to announce changes during Lunchtime Bible study on Wednesday, September 17 and are invited back for evening Bible study Wednesday, September 24. Brochures and rider alerts were forwarded to neighborhood associations, elected official offices, businesses, and non-profits for distribution to their lists and constituents. Thank You to all who helped!!!

5. Digital Media: www.norta.com highlighted service expansion. Digital media outlets are being utilized to promote service changes via twitter, facebook, YouTube, and other venues. Website: According to Google Analytics between Sept 12-22, 2014 www.norta.com was viewed as below; 42,300 pageviews (up 20.58% from the week before) 12,872 users (up 14.03% from the week before) 63.47% new user sessions (up 1.01% from the week before) Twitter Reach: Sept 12 - First push to twitter. Views totaled 2,170 Sept 16 - Second push to twitter. Views totaled 2,187 Sept 19 - Third push to twitter. Views totaled 1,572 Facebook: Sept 12 - First push to Facebook. Views totaled 232 Sept 16 - Second push to Facebook. Views totaled 582. Of total views 123 clicked to website Route Maps Sept 19 - Third push to Facebook. Views totaled 871. Of total views 137 clicked to website Route Maps.  Of total views 143 clicked to website to view WWL-CBS Interview.

6. Media Relations: RTA Service Enhancement has been featured in Radio, Television, and Print media including appearances on WBOK, WWNO, WQUE Wild Wayne Show, WDSU Sunday Edition, WWL Morning Show and multiple others. TV placements. TV Press Report:    September 19 -22, 2014 Total Story Count:   26 Total Audience Estimate:   699,275 Total Calc Publicity Value:  $15,162 The Board Chair will be taping a segment for Telemundo TV later today. Media bookings and appearances are ongoing.

7. Canal/Algiers PointandLower Algiers/ChalmetteFerry RoutesFinancial and Operations ReportFor the Period February 16, 2014 – August 31, 2014 September 22, 2014

8. Veolia Transportation Services Ferry Operations Statement of Expenses and Revenues For August, 2014

9. Project Status Update Streetcar ExpansionBOARD REPORTSeptember 23, 2014

10. Streetcar Expansion Rampart Streetcar Expansion • Held bid opening for IFB 2014-014 construction contractor for the Rampart streetcar expansion on September 9, 2014, five bids received. • Procurement Department and Management Oversight Committee finishing their respective reviews of the bids. The selection of the lowest responsible and responsive bidder will be presented to the Board of Commissioners at the October Board Meeting. • Entergy continues to move forward with relocation of their underground and overhead facilities – still on schedule to be completed prior to RTA contractor starting work. • AT&T is ready to award contract for the relocation of their fiber optic lines, this work is expected to start the second week of October and be completed by the end of October

11. Streetcar Expansion Rampart Streetcar Expansion

12. Streetcar Expansion Rampart Streetcar Expansion • Final Design scheduled for completion end of June 2013 pushed to September 27, 2013. pushed end of May, 2014. • Construction solicitation pushed from 3rd/ 4th Quarter 2013 to 2nd / 3rd Quarter 2014. • Award construction contract pushed from 4th Quarter 2013 to late 3rd Quarter 2014. • Construction to begin 1st Quarter 2014 pushed early 4th quarter 2014 • Revenue service 4th quarter 2015 pushed late 1st quarter -early 2nd quarter 2016

13. INFRASTRUCTUREDEPARTMENTBOARD REPORTSeptember 23, 2014

14. NEW GRANT: STATE OF GOOD REPAIR Grant includes repairs and renovations to: Carrollton and Napoleon Facilities

15. Carrollton Streetcar Facility State of Good Repair

16. Carrollton Facility – State of Good Repair • Board awarded contract for A&E Services in August 2012 to Royal Engineering • Notice to Proceed issued on September 5, 2012 • Kick-off meeting was held on October 3, 2012 • 30% Design has been completed and forwarded to FTA for review • FTA approval received on June 20, 2013, now moving forward with Final Design • Received 100% plans and specs • Approval to solicit for construction at March 2014 Board Meeting • Bidding process pending with bids due end of April 2014 • Bidding process resulted in only one bid over budget, June 24, 2014 Board Meeting to Reject and Resolicit • Engineers Plans and Specifications submitted and under review for solicitation

17. Napoleon Facility State of Good Repair

18. Napoleon Facility – State of Good Repair • Board awarded contract for A&E Services in August 2012 to Landmark Consulting • Notice to Proceed issued on September 5, 2012 • Kick-off meeting held on September 25, 2012 • Change Order CO-01 for Landmark Consulting was approved at the May Board Meeting • Additional damage and remediation work discovered, meeting with FEMA on April 22th version is in progress • A request for solicitation for remediation work was approved at the May Board Meeting • Solicitation package for Remediation Work is out for public bid • Pre-bid on March 7th, bids due on March 24th • Two bids received contract awarded to lowest bidder, Cross Environmental Services • Pre-Construction Meeting held on Thursday, June 19, 2014, Work Permit begins on June 30, 2014 • Environmental work completed, engineers evaluating roof structure for current wind loading

21. Canal Blvd. Streetcar/Bus Terminal

22. Canal Blvd. Streetcar/Bus Terminal • An Environmental Assessment was in progress by Arcadis, however work was temporarily stopped waiting for engineering to mitigate issues discovered • FTA has requested a significant level of Engineering before they can approve the environmental process and issue a FONSI • Board approved to solicit for A&E at the October 23, 2012 Meeting • Pre-proposal meeting was held on December 12, 2012 • Contract for A&E Services was issued to Infinity Engineering • 30% Design was completed and sent to FTA for review • Draft Environmental Assessment was sent to FTA in April • Initial FTA comments received and documents are being modified • FTA approval to move forward with engineering on May 16, 2014 • Meeting held on June 12, 2014 with Businesses and Neighborhood Associations

23. Canal Blvd. Streetcar/Bus Terminal • Attorney General’s Opinion required to move forward, Request at June 24, 2014 Board Meeting. Attorney General approved our requested process. • FTA requested us to perform updates to the traffic report, this will require a Change Order to move forward. Will be presented to Board for approval at September 2014 Meeting • Change Order for exploratory excavations at poles was approved at July’s Board Meeting. Work is being scheduled to complete. • 60% Design Workshop was held on August 22, 2014 with all Utilities. • Exploratory excavations began on September 22, 2014.

26. FEMA PROGRESS September 23, 2014

27. FEMA Status - Katrina • Number of PW’s – 116 • FEMA Estimate of Repairs - $119,294,128.32 • Total Estimate of Repairs (with insurance) - $131,553,335.39 • Reimbursements to Date from State - $103,395,356.31 • State PW Close-out Team from Baton Rouge working with us to complete process • Request to Solicit for Consultant Services to Assist with Close Out Process at June 24, 2014 Board Meeting • Currently 99 PW’s in close out with 22 closed and 31 in final close out process • Working with FEMA and GOHSEP to expedite PW closure

28. Infrastructure End of Report

29. AUGUST FINANCIALSPresented By:Ronald Baptiste September 23, 2014

30. Operating Revenues Sales Tax Passenger Fares

31. Operating Expenses

32. TMSEL Legacy Costs

33. MaritimeOperations

34. Government Operating Assistance

35. Government Non-Operating Expenses and Revenues

36. Capital Interest, Long Term Debt, and Other Funding Sources

37. Operations Status Update | September 23, 2014 • Ridership • Accidents • Operator Interaction • Call Center Performance • On Time Performance

38. ADA Report

39. Paratransit Report August 2014 Paratransit stats; • Trips requested = 21,838 • Trips Completed = 17,707 • Total Passengers = 20024 • Total hours = 10,037 • On-Time Performance 85.00% • Trips Cancelled = 4,106 • Trips Denied = 0 • Active Clients = 1,235

40. Cleaner, Smarter Transit. @NewOrleansRTA