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Ensuring Quality in Healthcare: Organizational Development and Employee Training Program

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saad
18 diapositives · 280 Views · Jul 13, 2014

This program focuses on developing an efficient and accountable healthcare system in Europe. It emphasizes responsibility at the board and management level, employee participation, documented training, and certification processes. The organization aims to enhance employee skills, streamline procedures, improve patient treatment, and leverage technology for better outcomes. Integrated HR systems and on-the-job training are key components, ensuring competence development and recruitment align with strategic goals. The program facilitates seamless workflow and data-driven decision-making, fostering a culture of quality assurance and continuous improvement.

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  1. How to make sure we do it right Quality in the heath sector in Europe

  2. It can’t be each and everyone who is responsible • We have decided to leave the individual focus to make sure the responsibility is on the hands of the board, top management, management on each level • The employees will participate – they have to qualify for each procedure • All on the job training and certifications needs to be documented and accepted as passed by a supervisor and at the end the leader

  3. Developing the organization Employees Procedures Patient treatment Competence development Recruitment Technology

  4. To be used for all employees – doctors and nurses, apprenticeships i.e.

  5. Personalia (Agresso) Organisasjons- struktur (Agresso) Ressursstyring (Gat) Rekruttering (WebCruiter) Læringsportalen (SmartLearn) Integrated HR systems Qualification profile On the job training and certifying for procedures HR in general Work planning Organisation Recruitment

  6. How does it work for those who will participate in ”on the job training – on the way to be certified for procedures” (supervisor)

  7. How does is work for leaders

  8. Development programme between Helse Vest andInnovation Norway

  9. Summary • Easy to use and manage • Updated information • Information to be used for forecast and strategic planning • Qualified for procedures – a nurse is not a nurse • One system!! • Local reports, (employee, each department, per division and for the hospital in total) • QA system for all training and specialisation