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Unloading Predictability. Agenda. Objectives Approach Landscape Challenges Open Discussion. Objectives.
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Agenda • Objectives • Approach • Landscape • Challenges • Open Discussion
Objectives • Document recommended unloading practices and evolve a whitepaper that can be used as a tool to approach a more efficient unloading process in a fair and equitable manner, inclusive of fair cost sharing recommendation
Approach • Survey of retailers, wholesalers and manufacturers exploring current processes and initiatives • Interviews with retailers, wholesalers, manufacturers and service providers
Landscape • History • Current State • Future Challenges • Key Initiatives & Challenges
Landscape History • Delivered terms include “sort & segregate” • Deregulation in 80’s eliminated ICC maintained “store door delivery charges” • Increased incentive for driver to “outsource unload” • Spawned unloading service concept and need to manage unloading costs
Landscape Current State • CPU is increasing but Pre-Paid still predominant • Pre-paid load cost includes COGS, Transportation and unload allowance • “Rebates” absorbing retailer support costs add complexity • Retailer retained unload service creates independent cost calculation and reconciliation process
Landscape Future Challenges • Increasing load complexity as retailers • Expand channels • “Localize” assortments • Introduce tailored product flows • Impact of increasing “efficiency” programs bundling incentives & blurring visibility • Evolution of “collaborative profitability management” supported by CTS solutions
Landscape Retailer Intiatives • Demand forecasting • Collaborative planning • Enhanced flows Supplier Intiatives • S & OP • Store based demand planning • Inventory optimization Retailer Challenges • Increasing SKU count • Increasing breakdown • On-time delivery Supplier Challenges • Unloading cost variability • Timely unloading • Increasing load complexity
Challenges Unloading Cost Calculation • Unloading labor • Precisely calculable • Impacted by “exceptions” • Environmental • Business driven • Overhead absorption • Tougher to calculate • Highly variable
Challenges Issues impacting unload productivity • Program driven procurement decisions • Appointment scheduling • Drop-trailer programs • Flow requirements • DC configuration
Discussion Topics • Can we agree on industry wide processes for identifying and then calculating labor expense associated with unloading different load types? • Can we Agree on a way to reflect “exceptions” and decide whether exceptions are a valid expense to be shared between trading partners? • Can we agree on what fixed cost elements are fair to be included as part of a “rebate” component of the unloading allowance?
Discussion Topics • How is unloading cost & effectiveness impacted by broader efficiency programs and are there suggestions for enhancing programs to drive mutual benefit? • What process, system, organization and/or infrastructure enhancements would drive increased unloading efficiency?