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Understanding Cultural Sensitivity in Canadian Education: Pillars and Values

Explore the 4 pillars of cultural sensitivity, time, responsibility, control, and values in Canadian education. Learn to navigate cultural differences and enhance the international student experience in the classroom environment.

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Understanding Cultural Sensitivity in Canadian Education: Pillars and Values

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  1. The International Classroom Amanda Gray Coordinator, International Student Services Raymond Yip Choy Faculty, School of Justice & Business Studies

  2. Why This Session? • An enriched college community • Some teething pains

  3. This Session: a start……. • 4 Pillars of Cultural Sensitivity • How Many • Our Stance • Our Collective Experience to Date • The Way Forward – consistent approach, some tools • Continued Shared Learning • Recommendations – ongoing

  4. Canadian Culture:Four Cultural Pillars Time Control Self Responsibility Created with material from Education Abroad Program. QUIC

  5. Self • INDIVIDUALIST • Individualistic: looking out for one’s self protects others • Personal fulfillment is the greater good • Independence and self-reliance are highly valued • Personal space (individualist vs. collectivist) Created with material from Education Abroad Program. QUIC

  6. Responsibility • UNIVERSALIST • Honesty • Being fair and consistent is important • Favouritism is frowned upon, specifically when hiring • Ethics do not change: ethics are ethics at all times • People succeed because of what they do, not who they know (universalist vs. particularist) Created with material from Education Abroad Program. QUIC

  7. Time (monochronic vs. polychronic) • MONOCHRONIC • Punctuality • Every minute counts • Wait on one person at a time • Action-oriented “workaholics” • Schedule social activities and time with family into your calendar • Interruptions are a nuisance Created with material from Education Abroad Program. QUIC

  8. Control (internal vs. external) • INTERNAL FOCUS • No limits on what you can do/become • Every problem has a solution • Change is a constant: there are few things that can’t be changed • Unhappiness is one’s own fault • Life is what you make it Created with material from Education Abroad Program. QUIC

  9. Values of Canadians • Time • Space • Efficiency – Practicality • Individualism • Competition • Informality • Directness, Openness, Honesty Created with material from Education Abroad Program. QUIC

  10. Values of Canadians • Action Orientation • Change • Future Orientation • Materialism • Personal Control over Environment • Equality • Life Created with material from Education Abroad Program. QUIC

  11. How Many?

  12. +23% +47% +23% Source: Higher Education Quality Council of Ontario International Students Registered in Ontario colleges

  13. At Fleming College - How many This past year 14 • India 123 • Mexico 9 • China 3 • Great Britain 2 • Korea 2 • Finland 2 • Zimbabwe 1 • USA 1 • Brazil 1 • Pakistan 1 • Tunisia 1 • Netherlands Antilles 1 • Russia 1 • Italy 1 countries

  14. Our Intake ?

  15. How many: then, now & in the future Upcoming ? • 2012/2013 149 • 2013/2014 274 * as of April 4 • Expecting 5 – 10 more from China • Top 5 programs to date • Bio-tech forensic • International Business Management • Project Management • Pharmacy Tech • Wireless Networking • Next on the list • Frost…… • 4.5% of enrollment now, • 10% in next several years

  16. Who are these people? On paper • BA or BSC, MA, MBA, MSC, Pharmacists, Engineers, Lawyers • Most direct, some transfer and exchange • Very diverse backgrounds • International English Language Testing System 6.0 • Canadian Academic English Language 60% overall

  17. Our stance: as a college, in the classroom College • Position Fleming as a destination for a positive international student experience • Identify appropriate international markets • Actively recruit in those areas Students • Most see Fleming as a stepping stone to stay in Canada • Some engage in the learning process In the Classroom • Enable faculty and students to embrace the richness of a wide cultural experience • Continue to meet or exceed student and college expectations

  18. So They Arrive

  19. What are your observations/comments?

  20. A short team exercise • Case 1, 2, 3 15: minutes to read and make group notes • 15 minutes to share • List of issues arising • List of solutions

  21. Our collective experience to date What are the differences? • We are at home, they are not • Culture clash/understanding • Language proficiency • Education style: passive vs. active, directed vs. independent • Asking questions – considered disrespectful or an admission of ignorance • Education equivalency/consistency • Domestic/International mix

  22. Our collective experience to date Faculty Implications More detailed More observant Culturally aware Consistent Do they conform to Fleming norms? Does Fleming adapt to a new norm?

  23. Our collective experience to date

  24. Our collective experience to date

  25. The way forward Establish your ground rules at start of the class – in course outline and on course page • Punctuality • Attendance • Language in class • Devices • Accessibility • Cultural signals

  26. The way forward Establish Academic Expectations • Provide examples of research (maybe a specific assignment) • Provide examples of proper citation (maybe a specific assignment) • Bring in librarian as a guest speaker • Provide examples of good previous work and explain why it is good • Have low value quizzes, assignments where you can issue a zero without jeopardizing the final grade unduly • Clearly explain assessment plan and implications for missing marks

  27. The way forward Quizzes, Tests, Exams • Change order of multiple choice answers • Change order of questions • Change sense of questions • All same response • Number test papers • Assign seating plan • Absolutely no talking

  28. The way forward Assignments • Build complexity as semester goes on • Provide test assignments or ability to re-do assignments so they can see what is required • Weight individual work more heavily than group work

  29. The way forward Group Work • Group selection – try different methods • Mix them up periodically • Monitor regularly and closely • Element of individual work • Watch for interaction between different ethnicities, religions, genders, regions • Actively look for the workers vs. the coasters • Consider putting workers together

  30. What happens when international students want a letter of reference?

  31. The Way Forward • Regular consultation amongst faculty and staff • Ideas on handout • Continued sharing of experiences and best practices – how?

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