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Blame games: Scapegoats, Turncoats, whistle blowers and sacrificial lambs

Blame games: Scapegoats, Turncoats, whistle blowers and sacrificial lambs. Eric Abrahamson Hughie E. Mills Professor of Management Columbia University School of Business. Learning from catastrophes tipping points.

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Blame games: Scapegoats, Turncoats, whistle blowers and sacrificial lambs

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  1. Blame games: Scapegoats, Turncoats, whistle blowers and sacrificial lambs Eric Abrahamson Hughie E. Mills Professor of Management Columbia University School of Business

  2. Learning from catastrophes tipping points • Learning from failures generally, and catastrophes particularly, requires feedback about their causes and acting on these causes. • Understanding how the social mechanisms of blame after catastrophe may help understand how society interprets feedback from failures and act upon them. • It may help anticipates the likelihood of like failures

  3. Definitional Challenges • Blame can be defined as the attribution by agents of the causes of failures to agents • Agents are any entities theorized as having agency • Actors are the subset of agents that are theorized as animated by humans • Failures are any conceptualizations of outcomes conceptualized as negative • Cause are any explanations of how agents engender failures.

  4. Elements of theory • Attribution theory • Theories of status • Theories of reputation • Whistle-Blowers literature • Hero CEO literatures • Small scattered scapegoating literature

  5. Vertical, Horizontal, Diagonal, and Oblique Blamegaming Nations Nations Regulators Financial Services Financial Services Financial Services Industries Greed Financial Services Industries Financial Services Firms Financial Services Firms Corporate Culture Superiors Superiors Herd behavior Rogue Traders Subordinates Subordinates

  6. Exit, Loyalty, and Voice Sacrificial Lambs Voice Exit Scapegoats Turncoats Exit Voice Whistle Blowers

  7. Blaming Tipping Points • Kerviel Societeegenerale  Scapegoat for the outside, but hero for self, inside, and industry outside. • Fabris Tour  Sacrificial lamb  blamed but supported by Goldman financially • Greg Smith  Goldman Sacks  Turncoat-Whistle Blower blaming the a concept  culture • Robert Wilmer  CEO of good bank Industry turncoat

  8. The Hierarchy of Acclaim and the Hierarchy of Blame Maximal Power Maximal Power Financial Tipping Point Hierarchy of Acclaim Hierarchy of Blame

  9. Question Conceptual question? • Need to look at blame games and acclaim games simultaneously? • Missing literatures, constructs, or relations in this emergent theory? Theory including predictors? • What predicts vertical, horizontal, diagonal and oblique blame and acclaim? • What predicts levels of analysis of blame game? • What predicts the type of blame? • What explain blame game emergence or tipping points? Theory including outcomes • What is winning/losing a blame game? What are forms of blame game resistance? • Who wins blame games and why? • What are the role of blame gaming non-human?

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