1. Engaging Staff With E-Learning SHORT presentation, Q&A (15 min) Sharing experiences(40 min) Three action points(5 min) Engaging Staff With E-Learning

2. What is E-Learning? • E- learning (Electronic learning) is a method of providing, supporting or enhancing learning via the Internet, network or standalone computer. • Internet, intranet, video and audio-conferencing, email, electronic discussion groups & CD/DVD • One tool in the portfolio of training resources • Wide range of approaches: • simple, e.g. browsing and sophisticated, e.g. online tutoring • 30mins and months, even years • individual and collaborative learning • local and distance Engaging Staff With E-Learning

3. Why E-Learning? Clear Overall Purpose • Flexible, on-demand solution to extensive training requirements. • E-Learning has the potential to give learners control over what they learn, when they learn it and how they learn it. • By offering staff this opportunity, an NHS organisation can reasonably expect to: • retain more staff who are • more motivated, better qualified and so • deliver better patient care. Engaging Staff With E-Learning

4. Who are the ‘Staff’? • EVERY member of the organisation from board level down. • How can E-Learning can help them achieve their professional and personal objectives. Personalised (tailored to existing skills) and relevant • Staff objectives will be different at each management level and professional group • Integrate with departmental, organisational, regional and national objectives/strategies • particularly Education, Training and Development Strategies and specifically Knowledge and Skills Framework (KSF) • Focus on the outcome not the method Engaging Staff With E-Learning

5. Challenges • Engaging Staff • Intimidated by PCs • What is E-Learning? • Cynicism based on experience (managers) • E-Learning Skills • PC Confidence - file management, email, internet & word processing • Time management, Self discipline • Resources • Technical • Access to PCs • Content quality Engaging Staff With E-Learning

6. What does Engaging Staff Mean? • Listening to staff - finding out where are they now, where they want to be • Explaining what E-Learning is and exploring ways how E-Learning can help achieve their objectives • Supporting staff to develop E-Learning skills and overcoming barriers to effective participation before and during activity • Managing expectations • Maintaining motivation • Increasing awareness of what E-Learning resources are available Engaging Staff With E-Learning

7. HOW? Key Influencers • A top down approach is most effective, but not the only way • Education & Training Leads - Integral to strategy • Training Managers/Trainers • Librarians • CPD Managers • Union Learning Representatives • Departmental Managers • IT Department • Progressive individuals - E-Learning champions Engaging Staff With E-Learning

8. HOW? Communication • Act as E-Learning consultant • Where are they now, Where do they want to be and how can E-Learning help them get there • Advise on effective use, development and purchase of E-Learning resources, backed up by evidence • Establish & support E-Learning Champions to engage staff and promote E-Learning locally • Encourage sharing of best practice and resources across organisations • Database • Establish forums for discussion Engaging Staff With E-Learning

9. HOW? Awareness & Publicity • Map against KSF and other relevant qualification frameworks for easy selection. • Roadshows, Workshops • Focus on outcome, not method, ie. Don’t have to even mention E-Learning • Posters, screensavers, emails, newsletters • Go for small scale, short term successes • Internet Café • PCs just for E-Learning • Resources on Intranet and/or Share Drives • Encourage word of mouth and get testimonials and/or develop local case studies Engaging Staff With E-Learning

10. HOW? Optimise resources • Identify and prioritise common training requirements. • Refer to organisational objectives and regional/national strategies, particularly Knowledge and Skills Framework (KSF) • Identify resources to fulfil requirements • What’s available from SHA, NHSIA, NHSU, Other Trusts(local & national). • Free courses - search on the Internet. • Joint and creative procurement solutions • Offer your solutions to other organisations • Have a content quality standard Engaging Staff With E-Learning

11. HOW? Maintain Momentum • E-Learning is not Fire and Forget • Support implementation, publicity etc. • Keep in touch with the learners • Gain feedback and adapt • Is the course meeting expectations? • Are they being adequately supported? • Particularly if exclusively online • Are they up to date and managing time OK? • Is the initial motivation being maintained? • Look for ways to improve access, provide more resources, etc Engaging Staff With E-Learning