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Travelers Insurance

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Travelers Insurance

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  1. Travelers Insurance VIAA Product Fair 2019

  2. Thank You!! ~$3.5M Revenue

  3. Agenda Technology Talent

  4. Commercial Surety New – Small Accounts • Making Surety Easier • Solutions for accounts with program needs of $1 million or less • One-page order form • Quicker decisions using customer’s credit score • Includes hard to place bonds such as: • Utility bonds • Tax bonds • Wage & Welfare (Union) bonds • Many other financial and compliance obligations! • Simplified pricing using loss cost rates for qualifying bonds • Integration into Travelers’ Click by year-end 2020

  5. Cyber

  6. Business Insurance • Small Commercial Integration • Select Service Center • Travelers Producer School

  7. Select Accounts Service Center Regional Overview • 10,000 accounts • $45M premium • 9,000 calls and 50,000 activities Top 3 Activities • 30% - Endorsements • 22% - Renewal Reviews • 15% - Certificates of Insurance

  8. Personal Insurance • ToolKit Plus • Customer Care Center • Claim • IntelliDrive • Travelers Agent Leadership Program

  9. Connecting Tools….Easy as 1, 2, 3 Confidential and Proprietary ~ Do Not Distribute

  10. Customer Care Center

  11. Claim Technology – CAT Map Viewer

  12. Travelers claim Property Virtual Inspection & Drone Utilization • 1-2 hours • 5 minutes • 700 Trained/FAA-Certified • 50,000 Flights in 48 states • Automatic Roof Measurements

  13. IntelliDrive

  14. Come see us! Technology Talent