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We are a small family-owned company specializing in buying surplus items and selling them to the general public through local auctions. Our goal is to sell surplus to a larger audience, minimize operating costs, and boost merchandise sales. Our client needs to sell a limited number of hard-to-move items while minimizing advertising expenses and increasing future revenue. We identified the problem, framed it with objectives and constraints, and will use the Pro/Con approach for decision-making.
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Surplus Plus A New Beginning By Jeanne Renew, Erica Franco, Patricia Gomez, John Leonard & Cathe Lucas
Description of Company Small Family Owned Company That Buys Surplus and Sells to the General Public Using Local Auctions
Problem • Need to sell surplus to large audience • Keep operating costs to a minimum • Increase sale of merchandise
Problem Identification • Client described problem • Determined list of possible problems • Interviewed client to identify problem • Agreed on problem The client needs to sell a limited number of hard to move items while keeping advertising expenses to a minimum and increase future revenue. • Identified resolution
Framing the Problem Determined: • Objectives • Factors and constraints • How decision was made
The Decision-Making Technique Pro / Con approach will be used fordetermining the best solution.