'Call flow' diaporamas de présentation

Central Station Operator Course

Central Station Operator Course. DigiCom, Inc. Central Station Operator Course. WELCOME!. Course Schedule. Day 1 Introduction and Administration Unit One: Operational Overview Unit Two: The Central Station Operator Role. Day 2 Unit Three: Alarm Verification

1.27k views • 85 slides

VOIP Switch Monitoring and Traffic Management

VOIP Switch Monitoring and Traffic Management. Habib Madani Syed Khurram. Agenda. Overview of Softswitch Voip Softswitch Call Processing Overview Protocols Call Flows Softswitch Operations Trend analysis Summary. Agenda. Overview of Softswitch Voip Softswitch Call Processing Overview

1.07k views • 83 slides

CONTACT CENTRE Communication, Customer Service & Telesales Theory

REFRESHER TRAINING. CONTACT CENTRE Communication, Customer Service & Telesales Theory. OCTOBER 2012. BRAIN WARMER. PAY THROUGH THE NOSE. TEEPEE. FORK IN THE ROAD. BUT ON SECOND THOUGHT. TWO PEAS IN A POD. SCRAMBLED EGGS. OVERWHELMING ODDS. OPEN AND SHUT CASE. MATINEE. Session Goal.

773 views • 50 slides

579 views • 38 slides

Speech Service Creation

489 views • 33 slides

Testing SIP Using XML Protocol Templates

Testing SIP Using XML Protocol Templates. M. Ranganathan Olivier Deruelle Doug Montgomery Advanced Networking Technologies Division, National Institute of Standards and Technology, Gaithersburg, MD 20899, USA. http://www.antd.nist.gov/. Introducing SIP.

439 views • 33 slides

468 views • 24 slides

Guided Self-Service: Making Speech Easier to Adopt

Guided Self-Service: Making Speech Easier to Adopt. Llance Kezner Vice President Sales & Marketing. The Idea. Reduced Stumbling Blocks In Speech Automation. =. Increased User Adoption and Completion Rates. Complexity Lowers Completion Rates.

355 views • 24 slides

The University of Toledo Unified Messaging

The University of Toledo Unified Messaging. The next generation of Communications on Campus. What is Unified Messaging?.

351 views • 22 slides

Does your customer know what they are signing off?

351 views • 21 slides

Interactive Voice Response Systems

423 views • 19 slides

Billing Primer

305 views • 19 slides

nem.con Grandeur Pvt Ltd.

286 views • 18 slides

Unit 5

279 views • 18 slides

Welcome

278 views • 15 slides

Your Organization Needs a Superhero The Voice Portal Specialist

253 views • 12 slides

SIP

SIP.edu. Speaker: Changyu Wu Adviser: Quincy Wu Date:2006/12/18. Overview. Introduction Goals Architecture Call flow Reference. Introduction. Build a community of Internet2 schools that is experimenting with offering enterprise SIP services.

256 views • 10 slides

CALL FLOW

CALL FLOW. PREFACE. BE PROFESSIONAL LISTEN TO THE CUSTOMER KNOW THE CUSTOMER GUIDE THE CUSTOMER. PROCEDURE. GATHERING INFORMATION / CONFERENCE CALL 1 PRESENT PROPOSED CALL FLOW / CONFERENCE CALL 2 POST INSTALL FOLLOW-UP. GATHERING INFORMATION. CURRENT CALL FLOW CURRENT ISSUES

337 views • 8 slides

Sales Call Plans

Sales Call Plans. Set Objectives Design Sales Call Flow Describe the Desired Results Evaluate Progress/Adjust Strategy Followup. Sales Call Planning. Related to Key Account Strategy What would you like to accomplish?

308 views • 8 slides

175 views • 4 slides