'Internal customers' diaporamas de présentation

Successful organisations are customer focused! They plan to meet customer needs, wants and expectations.

CUSTOMER FOCUS. Successful organisations are customer focused! They plan to meet customer needs, wants and expectations. Escalating environmental change requiring more imagination/intellect/ creativity. Structuring products/service around customer interests.

630 views • 45 slides

Alternative Careers in Science and Medicine:

1.05k views • 41 slides

Service: Critical Success Factor

Service: Critical Success Factor. Speaker Min Swe Oo. January 25, 2009 Myanmar Info Tech Conference Hall. Service - A Definition. Service is the ongoing relationship between: BUYER (Customer) & PROVIDER (You)

511 views • 36 slides

Principal Investigator Presentation

423 views • 29 slides

State Street Global Advisors: End-User Storage Management Case Study

1.53k views • 27 slides

Principles of Good Communication

AIDET. SM. Principles of Good Communication. AIDET SM. AIDET SM In Action. Why are Key Words Important?. Why is AIDET SM Important?. To our patients, family member and customers (both internal and external?):. =. +. Improved clinical outcomes Increased patient & employee satisfaction

736 views • 22 slides

Course Outline

Course Outline. WEEK 1. Introduction to Course WEEK 2. Quality Concepts WEEK 3. Total Quality Management, Philosophy and Principles WEEK 4. Quality Gurus: Their Philosophies, principles and methods WEEK 5. Focusing on Customers WEEK 6. Techniques in Total Quality Management. Course Outline.

725 views • 20 slides

History

History. First store opened in July 2000 at the Easton Town Center (Columbus, Ohio). Hollister Concept formulated around fictional story created by Mike Jeffries. Abercrombie & Fitch Co. expanded into Canada in mid-January 2006.

297 views • 20 slides

Yakima T.O.C. Load Assist

Presenters: Michael Dixon Ben Gheliuc Group Members: Haidar Al Gharash Daniel Gheliuc Fue Her Zach McCurter Capstone Advisors: Faryar Etesami Evan Thomas Yakima Sponsors: Mark Elliot Chris Sautter. Yakima T.O.C. Load Assist. overview. Introduction / Background

259 views • 15 slides

Customer Service and the Banking Industry

Customer Service and the Banking Industry. Presented by: Adam Herrera, Thomas Grady and Irma Garcia. Background. AILT Bank in business since 1991 Strictly supports local economy Growth has been substantial since beginning of economic crisis began. S.W.O.T. Analysis. Strengths Weaknesses

725 views • 15 slides

Navigating the Waters of Purchasing Performance Measures

Navigating the Waters of Purchasing Performance Measures. Danielle Hinz , CPPO, C.P.M., Purchasing & Contracts Manager, City of Longmont Sandra Seader , MPA, Assistant to the City Manager, City of Longmont. What are your challenges in using performance measures for purchasing services?.

240 views • 15 slides

The Customer is Number One October 28 th , 2011

The Customer is Number One October 28 th , 2011. Delivering Excellent Customer Service GCDF Facilitators: Dee Dee Rayfield & John Prindle.

236 views • 14 slides

240 views • 12 slides

World Class Service

306 views • 11 slides

346 views • 10 slides

OPERATIONS MANAGEMENT: QUALITY ASSURANCE

OPERATIONS MANAGEMENT: QUALITY ASSURANCE. IB BUSINESS & MANAGEMENT SL CONTENT . Approaches to Quality . There have been two major approaches to quality: Quality Control Quality Assurance . QUALITY CONTROL.

409 views • 9 slides

The Power of Rounding

The Power of Rounding. Southwest Memorial Hospital Cortez, Colorado (Four Corners Region) 25 beds Critical Access Hospital (Small, Rural). HEN Team at Southwest Memorial. Heather D. Nowlin, MSN, RN, CNOR, Director of Surgical Services

187 views • 9 slides

How to satisfy both internal and external customers

How to satisfy both internal and external customers. Group 3: Teang Sokunthea Nov Meansabay Len Sreysophea Seng Sovanny Nuon Rodina Try Samros. Internal Customers. Who are your internal customers? - people who use your services and reside in the same company.

891 views • 9 slides

How to satisfy both internal and external customers

How to satisfy both internal and external customers. Group 3: Teang Sokunthea Nov Meansabay Len Sreysophea Seng Sovanny Nuon Rodina Try Samros. Internal Customers. Who are your internal customers? - people who use your services and reside in the same company.

669 views • 9 slides

Ahold Scholarship programme 2010-2012

164 views • 3 slides