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Workshops that Work

Workshops that Work

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Workshops that Work

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  1. WORKSHOPS THAT WORK RUNNING WORKSHOPS TO DRIVE CUSTOMER ENGAGEMENT AND STICKY KNOWLEDGE

  2. what is a workshop?

  3. ironically, we are not doing a workshop today!

  4. workshops are not presentations

  5. they are interactive

  6. workshops are not discussions

  7. they are guided and designed

  8. workshops work well for corporates

  9. workshops work well for start-ups

  10. workshops work across cultures: Malaysia

  11. workshops work across cultures: Japan

  12. workshops work across cultures: India

  13. workshops work for university students (Thailand)

  14. workshops even work for families!!!

  15. they work for year-end 1-on-1 performance evaluation meetings

  16. or building personal development plans

  17. why a workshop?

  18. workshops are fun – no sleeping or email!

  19. participants learnbetter

  20. participants executebetter

  21. you may know the material, but they know the context

  22. helps people who learn differently

  23. allows for surprise

  24. create long-term relationships and coaching

  25. more long-term consensus - lots of opportunity to disagree and commit

  26. less stress / work for you!

  27. outputs tangible deliverables that are totally tailored for the customer

  28. when?

  29. from strategy to tactical plan

  30. from strategy to tactical plan stakeholder analysis

  31. from strategy to tactical plan stakeholder analysis project post-mortems

  32. from strategy to tactical plan stakeholder analysis project post-mortems requirements analysis and prioritization

  33. from strategy to tactical plan stakeholder analysis project post-mortems requirements analysis and prioritization planning (think migrations)

  34. from strategy to tactical plan stakeholder analysis project post-mortems requirements analysis and prioritization planning (think migrations) innovation brainstorming

  35. from strategy to tactical plan stakeholder analysis project post-mortems requirements analysis and prioritization planning (think migrations) innovation brainstorming general training

  36. from strategy to tactical plan stakeholder analysis project post-mortems requirements analysis and prioritization planning (think migrations) innovation brainstorming general training business modeling

  37. how?

  38. be clear on the objectives

  39. get the right people in the room

  40. 4 < participants < 80

  41. create the right atmosphere

  42. bring the right tools

  43. be clear on the rules

  44. warm up the room (but keep the temporockin’)

  45. idea -> activity -> debrief -> personalize

  46. activities move from induction to deduction

  47. activities move from induction to deduction

  48. activities move from induction to deduction

  49. facilitate actively

  50. summarize regularly