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Enhancing Web Services for Educational Institutions: Key Updates and Best Practices

The Fall 2011 User Group Meeting focused on advancements in web services for educational institutions. Led by Rob Warchocki and represented by key team members, the meeting covered essential updates, new services like LDAP and PassKey Manager, and provided best practices for implementing social media tools. District representatives were updated on support options, technical assistance, and scheduled upgrades, ensuring a seamless transition to new systems. Emphasizing communication and collaboration, attendees engaged in breakout sessions to address specific needs.

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Enhancing Web Services for Educational Institutions: Key Updates and Best Practices

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  1. Webs that Work 2011 Fall User Group Meeting

  2. Welcome • Introductions • Team Lead - Rob Warchocki • Supervisor of Web Site & Messaging Services • Support - Webs That Work • Becky Zdon – Implementation Specialist • Mindy Beebe - Application Support/Training • Lynne Widmer - Application Support/Training • Bill Brown/CHATT – Server Support

  3. Introductions • Schoolwires Team • Patti DiSanto – VP of Client Services • Jason Coudriet – VP of Product Design & Innovation • Lin Zhou – VP of Platform Delivery & Operations • Dirk Hamilton – Upgrade Program Manager • Vicki Jacobs – C2 Centricity Consultant

  4. Agenda • Service Updates & Reminders • Social Media Tools – Best Practices • New Services – LDAP & PassKey Manager • Break Out Sessions • C1 – Remain in Room B-1 • C2 – A-Tech Lab 1

  5. Service Updates • New Districts • Allegany/Limestone • Lake Shore • Total districts/agencies – 50 • 17 Districts/Agencies upgraded! • 33 Districts/Agencies to go.

  6. Reminders • Need Help? Technical Support • Email: wtw@e1b.org (This ensures the fastest service!) • Call: (716) 821-7111 or 821-7458 • Erie 1 BOCES Service Desk: (716) 821-7171 • (After hours – call the Service Desk) • Service & Pricing Information • Web: www.wnyric.org • Home Page will now be available online • Email: rzdon@e1b.org/call: (716) 821-7355

  7. Reminders • Training • New districts – 3 days • Existing districts – 12 hours • Districts will not be charged for the Centricity 2.0 Webmaster training • Consider planning training around your scheduled upgrade (WTW/CSLO) • Please review Training Guidelines

  8. Social Media Tools • Lori Sosenko • Sr. Messaging & Graphics Liaison – Erie 1 BOCES Communications Division • Three questions to consider before using social media tools • Five planning steps to create a successful social media presence • Patti DiSanto • Schoolwires Facebook/Twitter Apps.

  9. New Services • LDAP - can integrate your existing user store, saving valuable time spent managing accounts • Passkey Manager - provides a simple tool for Single Sign-On (SSO) between your website and other web-based applications • Social Media Framework

  10. LDAP Connector • Authenticates and synchronizes user information within Centricity and Synergy with information stored on a district’s directory server (like Active Directory) • User information is maintained within an organizations directory server, rather than in the Centricity or Synergy systems, saving valuable time managing accounts in multiple systems • Synchronizes groups in Centricity and Synergy with groups in the directory server

  11. PassKey Manager • Provides district staff, students, and stakeholders with seamless, single sign-on access to their personal library of district web applications through the district’s C2 website • SIS portals, grade books, library systems, study sites, and more…. • The PassKey wizard is a tool used to streamline the process of creating custom PassKeys. • Districts can effectively track which services are being utilized or requested via usage reports

  12. PassKey Manager • Users have the ability to manage their multiple login credentials, or be systematically provided logon credentials, reducing the need for IT involvement • Secure storage and utilization of encrypted user identities and passwords • Administrators can control access to specific services by user, group, and role • Demo

  13. Social Media Framework • Provides students, teachers, staff, and community members with social web tools to foster communication, collaboration, and sharing • Threaded comments • Rating tool • Community contributions • Syndication capabilities for any content element • Snap on to any page across your district’s family of websites

  14. Break Time • 15 minutes • Districts who have not been upgraded, please stay in room B-1 • Districts who have completed the upgrade report to A-Tech Lab 1

  15. Upgrade Update • Schedules were sent to all districts with an assigned upgrade month • If you have a question/concern about your assigned month, call (716) 821-7355. • All WTW district upgrades will be completed by August 2012 • There may be an opportunity to accelerate the schedule in 2012

  16. Upgrade Process • Districts will be contacted two months prior to their upgrade to begin planning • For example, if you are scheduled to upgrade in January, you will be contacted the 1st week of November with the details of your upgrade. • Typical Timeframe • Two weeks with minimal editing • Larger districts may take slightly longer

  17. Upgrade Process • Typical Timeline • Migration of Data – 4-5 days • Template Applied – 1 day • Schoolwires Review – 2-3 days • WNYRIC Review – 3-5 days • Site Director needs to be available • The site will not experience downtime, however minimal editing should be done during this time.

  18. Upgrade Process • District Pre-Upgrade To Do’s: • Go through Files/Folders to delete unused files or images • Delete any unused pages • Delete users who have not logged into the Site Manager in the last two years • Delete unnecessary templates from Styler • Ensure content does not exceed standard practice • Ex: Tables exceeding 680 px, size 48 font, etc.

  19. Upgrade Process • Provide internal communication to staff • Communicate the date of the upgrade • Remind your staff to make minimal changes to your website during upgrade • Provide a list of new features • Remind staff of training resources • WTW staff will provide you with a sample communication

  20. Upgrade Process • Pick a FREE C2 Template: • Mobile friendly! • Many great new designs! • Ability to customize homepage! • http://templatelibrary.schoolwires.net • Sample Site: Salamanca

  21. Upgrade Process • Training Resource Overview: • Readiness Checklist • Roadmap for Teachers and Site Directors • Free Webinar Library • User Guides • Help Cards

  22. Upgrade Process • Post Upgrade to do’s: • Notify teachers and section editors • Direct any issues to wtw@e1b.org • Reminder email with links to resources • WTW Staff can provide a sample • Bring over any content modified during the upgrade • You will have access to your “old” C1 site

  23. C2 Site Highlights • North Tonawanda • North Tonawanda Middle School • http://www.ntschools.org/domain/92 • East Aurora • Coaches Corner • Athletics Home • Canaseraga • Alumni Threaded Blog • Allegany/Limestone • Student Resources

  24. Wrap up! • Questions, comments? • Thank you for attending!

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