Team For Small Group Communication Grace Geng Tom Kwasa Alex Halvaty Tao Ji
Characteristics of Effective Problem-Solving Teams • Well organized • Receive periodic training • Examine assumptions and opinions • Evaluate possible solutions • Avoid groupthink • Manage cultural diversity • Operate virtually
Effective Teams Receive Periodic Training • Group productivity Group training • Training can dispel a variety of prejudices people have about teams.
Effective Teams Evaluate Possible Solutions Compare the solution to predetermined criteriaExample: select employee
Effective Teams Manage Cultural Diversity • Not all cultures view or solve problems in the same way.
Effective Teams Operate Virtually Face to face meetings Computer-mediated communication (CMC)
Effective Team Participants Have Good Communication Skills • Active Listening: • Receives, interprets, checks, repeat • Open-mindedness • Reach a decision that benefits group as a whole
Effective Team Participants Have Good Communication Skills • Effective Personality Types (big five) • Extroversion • Agreeableness • Conscientiousness • Emotional Stability • Openness to Experience
Effective Team Participants Perform Needed Task and Maintenance Roles
Group Task Roles • Initiate • Give information • Seek information • Give Opinions • Seek Opinions • Elaborate on ideas • Energize the group • Review and summarize the discussions • Record group suggestions
Group Maintenance Roles • Encourage • Harmonize • Relieve tension • Gatekeep
Dysfunctional Behaviors • Blocking • Aggression • Story Telling • Recognition Seeking • Dominating • Confessing • Special Interest Pleading • Distracting • Withdrawing
Effective Team Leadership • Behavior Theories: • Trait • Two-dimension • Function • Three-dimension • Situational Theories: • Situational Contingency • Path-Goal • Recent Theories: • Normative decision • Transformational
Leader Responsibilities Face-To-Face Meetings • Inform about meeting location. • Select a meeting place conducive to effective discussion. • Check the facilities prior to meeting • Welcome attendants • Start and end on time. • Preview and stick to the agenda. • Keep minutes (recorder or secretary) • Ask questions • Listen carefully • Summarize • See to tasks and maintenance • Thank participants • Inform stakeholders.
Leader Responsibilities Virtual Meetings • Select team members carefully • Avoid micro management • Provide detailed training • Encourage regular and extensive communications.
Conclusion • What is a small group? What are the advantages of teams, and why? How does onesolve problems in small group? • How do youmake team participants effective? How to be an effective team leader?
Thank You All very much!----Grace Geng, Tom Kwasa, Alex Halvaty, Tao ji Team For