1 / 33

程序　Agenda

程序　Agenda. 安卓账务管理 简 介 Intr o duction to Atradius Collections 商業账务管理 简论 Comments about Commercial Collections 个案处理流程 The Atradius Collections Process 网上账务管理系统　 Atradius Collections Web Tools 交流 Questions and Answers. 安卓集团　 Atradius Group.

sevita
Télécharger la présentation

程序　Agenda

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  2. 程序　Agenda • 安卓账务管理简介Introduction to Atradius Collections • 商業账务管理简论Comments about Commercial Collections • 个案处理流程The Atradius Collections Process • 网上账务管理系统　 Atradius Collections Web Tools • 交流Questions and Answers 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  3. 安卓集团　Atradius Group • 安卓账务管理是安卓集团旗下公司，在国际信用管理方面有逾80年的经验，历史悠久，拥有素具声望的优越地位。Atradius Collections is part of the Atradius Group, with over 80 years of experience in international credit management. The company’s history goes back a long way and has established a strong reputation for excellence during this time. • 安卓集团的总部位于荷兰阿姆斯特丹Atradius Headquarters in Amsterdam, the Netherlands 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  4. 安卓－强大的股东基础　Atradius – Strong Ownership Structure * Deutsche Bank 的股份是由其附属公司 DB Equity S.a.r.l. 持有* Deutsche Bank shares are owned by its subsidiary DB Equity S.a.r.l. • 环球信用保险市场的占有份额为31% Worldwide credit insurance market share 31% • 标准普尔及穆迪给予的评级分别为‘A-’及‘A3’ Rating of ‘A-’ from Standard & Poor‘s and ‘A3’ by Moody‘s • 年度收入超逾18亿欧元 Annual revenue of over 1.8 billion Euro • 环球数据库拥有各地5,200万家公司的资信 Global database with information on 52 million companies worldwide 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  5. 安卓账务管理 － 概览　Atradius Collections – The BIG Picture • 在世界各地共设有18个办事处，向超过200个国家／地区提供服务18 offices around the world serving more than 200 countries • 现有超过12,000名客户Over 12,000 clients • Over USD 1.5 billion in debt placement in 20082008年受委托的追账金额高达15亿美金 • 2007年的收入超过5,200万欧元Over 52 million euro revenue in 2007 • 超过400名专业的「商业对商业」账务追收员Over 400 professional B2B collectors globally • 超过80年历史Over 80 years of experience • 一个全球性的信息科技平台One global IT system • 唯一目标：竭尽所能，成为您最易共事的商业伙伴1 goal…. Do what we do best, making us easy to do business with 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  6. 认可资格Accredited 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  7. 保证Secure 协助客户追回的款项均会先存入信托账户，并以月结形式尽快交还客户。 We collect your cash and hold it securely in bonded client trust accounts on our investment-grade balance sheet. We send cash distributions each month. 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  8. 不管是代您追收逾期债务、承接您的应收账管理或与您并肩踏上增长之路，我们必定竭尽所能，全力提供服务We deliver when it comes to collecting your outstanding debts, outsourcing your receivables management or guiding you along the route to growth 安卓账务管理…「商业对商业」账务管理的主要市场参与者Atradius Collections, …a key player in B2B collections 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  9. 账务管理业　TheCollections Industry 所有账务管理公司 大型的账务管理公司 「商业对商业」的专家 国际性的「商业对商业」专家 • 账务管理市场呈多样化，亦有颇多的市场参与者The collections market is diverse and has numerous players • 市场分散，只有少数专业代理人The market is fragmented with only a few specialised agencies • 安卓账务管理是市场上的国际性「商业对商业」专家Atradius Collections operates within the specialist international B2B market 具备有关特质的账务管理公司的数目 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  10. 世界愈进步 As the world grows, so does the complexity 国际商贸愈见复杂 of international business 我们就是要致力使「商业对商业」的账务管理更为简单！We make B2B collections simple. That’s it. 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  11. 环球分公司　Offices worldwide 欧洲　Europe 荷　兰　Netherlands比利时　Belgium丹　麦　Denmark法　国　France西班牙　Spain意大利　Italy德　国　Germany匈牙利　Hungary 波　兰　Poland英　国　United Kingdom 爱尔兰　Ireland 捷　克 Czech Republic 北美洲　North America美国USA加拿大　Canada墨西哥　Mexico 亚　洲　Asia 香　港　Hong Kong新加坡　Singapore 大 洋 洲　 Oceania澳大利亚　Australia 安卓账务管理中心　Atradius Collections Centers 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  12. 令国际账款追收变得简单 International Collections Can Be Simple • 环球债务 － 统一通用的程序及服务Worldwide debt - one global process & service • 不同的办公室 － 一位联络人Several offices - one contact person • 不同的营运模式 － 一个共同的信息科技平台Several operations - one joint IT platform • 不同的国家／地区 － 高透明度的价格模式Several countries - transparent pricing model • 多种语言 － 我们跟您说着相同的语言Multi lingual - we speak your language 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  13. 安卓账务管理Atradius Collections协助「中国国际海运网」成员处理环球账务，通达全球Global reachto collect for ShippingChina members 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  14. 程序　Agenda • 安卓账务管理简介Introduction to Atradius Collections • 商業账务管理简论Comments about Commercial Collections • 个案处理流程The Atradius Collections Process • 网上账务管理系统　 Atradius Collections Web Tools • 交流Questions and Answers 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  15. 追账服务是…Collections is… • 追账服务在西方商业社会是一项广泛采用的普遍性措施Collections is a Standard Practice in Western Markets • 西方债务人甚至会预期债权人会使用追账服务行使其权利Western debtors expect you to utilize collection services 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  16. 商业账务管理的规模Scale of Commercial ‘B2B’ Collections PRESS RELEASE COMMERCIAL COLLECTION AGENCY ASSOCIATION COMMERCIAL LAW LEAGUE OF AMERICA Date: Contact: Emil Hartleb, Executive Director, Commercial Collection Agency Association, P. O. Box 205, Cedar Grove, NJ 07009-0205. Telephone: (973) 239-0721, Fax: (973) 239-5017. E-mail: ehartleb@ccaacollect.com BUSINESS-TO-BUSINESS ACCOUNTS PLACED FOR COLLECTION CONTINUE TO RISE. NEW RECORD SET. For the twelve months ending June 2009, members of the Commercial Collection Agency Association of the Commercial Law League of America, (CCAA) received a record volume of commercial or business-to-business accounts placed for collection. Almost $17 billion in accounts were received. This represents a percentage increase of about 39.5 percent over the twelve months ending June 2008. In the second quarter of 2009, approximately $4.6 billion in account placement was received by CCAA members. This represented a 39.5 percent increase over the second quarter of 2008. Emil Hartleb, Executive Director of CCAA stated, “The second quarter 2009 figures represent a strong increase in business-to-business account placement and an acceleration of the trend started in the fourth quarter of 2008. We believe the increased account placement is reflective of the tight availability of credit and a slowdown in sales which has caused a cash-flow crunch for small and medium size businesses. Most economists believe this situation will prevail into the fourth quarter of this year before improvement is noted.” Hartleb further stated, “While the collectability of the accounts placed for collection has declined, CCAA members reported that profit margins have only been modestly impacted. 2008-09年，在美国的B2B账务管理金额高达170亿美元 US$ 17,000,000,000B2B debts placed forcollection in USA 2008-2009 按年增长39.5% 39.5% increase on prior year 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  17. 追账服务是…Collections is… • 追账服务在西方商业社会是一项广泛采用的普遍性措施Collections is a Standard Practice in Western Markets • 西方债务人甚至会预期债权人会使用追账服务行使其权利Western debtors expect you to utilize collection services • 若债权人不采用此措施追账，只会白白流失得款机会予其他债权人You will fall behind other creditors if you do not! • 徒使债务人视您为银行，向其提供免费的营运资金Debtors use you as their bank, providing free working capital • 请紧记：时间就是金钱！Remember – ‘time is money’! 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  18. 追账的时间，就是金钱Time is Money in Commercial Collections 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  19. 程序　Agenda • 安卓账务管理简介Introduction to Atradius Collections • 商業账务管理简论Comments about Commercial Collections • 個案處理流程The Atradius Collections Process • 网上账务管理系统　 Atradius Collections Web Tools • 交流Questions and Answers 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  20. 客户Customer 我们接纳您的个案We receive your file • 网上　online (Collect@Net) • 邮递／传真　post/fax 靠近客户　Close to the customer Atradius Collection in customer country 本地分公司 我们的本地分公司 Our local branch • 是您的联络点 is your contact point • 提供客户服务 provides customer service • 处理本地个案 handles domestic cases • 监管出口个案 monitors export cases 共同的信息科技平台Common IT platform 与债务人亦相近Close to the debtor AtradiusCollection in the USA美国分公司 Atradius Collection in Italy意大利分公司 AtradiusCollection in Australia澳大利亚分公司 我们的外地分公司 Our foreign branches • 处理出口个案handle export cases 靠近客户 － 与债务人亦相近 Close to our customers – and close to the debtor 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  21. 客户 Customer 国家甲Country A 国家乙 Country B 国家丙Country C 国家丁Country D 指定的客户关系经理　Dedicated Relationship Manager • 全面向客户负责　 Full customer responsibility • 致力提供具质素的服务 Committed to service quality • 具作决定的能力 Power to decide • 指定的账务追收员会与客户紧密联系，了解每个个案的特别需要Dedicated collectors, familiar with the customer and the specific need of the debt. Collection Unit Italy Collection Unit NL Collection Unit FR Collection unit UK 意大利 账务追收 荷兰 账务追收 法国 账务追收 英国 账务追收 独特的服务概念　A Special Service Concept 为确保履行承诺　To make sure that we deliver what we promise 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  22. 个案处理流程四部曲Atradius Case Handling – Four Step Process 第一步　STEP ONE 安卓会先以商谈协议形式追收欠款，以确保客户与债务人之关系不受影响Atradius Collections will undertake ‘amicable collections’process designed to collect yourmoney and protect your businessrelationshipwith debtor 第一天 at day 1 在首60天将主要通过持续发出催收函件（电邮、传真），及电话催款，此亦为行之有效的途径 Process includes Atradius Collectionsproven process of demand letters; emails;faxes and telephone calling. This process lasts typicallyfor 60 days. 第二步　STEP TWO 安卓会透过伙伴律师发出具法律效用的追讨函件，但尚未采取正式的法律行动Legal collect letter is sent to the debtor from the ‘house attorney’ used byAtradiusCollections. 第六十天 at 60 days 给予10天的宽限期予债务人作回应 Atradius Collections typically allows10 days for the legalcollect letter to be effective. 此阶段一般毋需支付律师费用，惟有关佣金比率将会上调约10% 律师的商谈协议追账行动，将以30天为限 At this stage contingent successfee willincrease typically by 10%There are no non-contingent legal fees.Atradius Collections typically allowsmaximum30 days for amicablelegal collection to beeffective. 第三步　STEP THREE 安卓的伙伴律师事务所会采取商谈协议形式的追账行动Amicable legal collections ishandled by Atradius Collectionsretained law firm 第七十天 at 70 days 是作决定的时候了！ 客户需决定是否正式提出法律追讨行动 所需费用将另提交客户考虑 DECISION REQUIRED! Must decide whether to proceedwith filing suit and full legal recovery action. Court fees will be payable.There are no non-contingent legal fees. 第四步　STEP FOUR 律师会与安卓商讨解决方案及下一步行动， 包括向债务人提出诉讼及采取正式的法律行动 Attorney will review withAtradius Collectionsrecommendations for next stepswhich will very likely includefiling suit for full legal action. 第一百天 at 100 days 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  23. 您在不同的国家营运时 You may use multiple languages 需要使用多种的语言 and operate in several countries 我们提供具环球思维的本地专业意见We offer local expertise with a global mindset 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  24. 程序　Agenda • 安卓账务管理简介Introduction to Atradius Collections • 商業账务管理简论Comments about Commercial Collections • 個案處理流程The Atradius Collections Process • 网上账务管理系统　 Atradius Collections Web Tools • 交流Questions and Answers 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  25. 与中国国际海运网的合作Cooperation with ShippingChina • 可在网页按此图示连结至安卓账务管理Look for the ‘hot link’ to Atradius Collections 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  26. 我们的环球综合平台是为 Our integrated global platform is especially 了协助客户做得更好而设计 designed to help our customers perform better ... Collect@net, … 网上账务管理系统 the online collections management system 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  27. 在我们的网站轻松地登入 www.atradiuscollections.com 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  28. 网上管理系统 － Collect@Net 我们的环球网上系统让您： Our global online network to serve you: • 接收已委托我们代追款个案的最新信息Receive up-to-the minute information on debts we are collecting on your behalf – wherever they may be • 实时建立新个案、追踪个案进度、接收报告、查看未付发票的数据及更新收款纪录Enter new debts, track debts, receive reports, access data on unpaid invoices and book credit notes in real-time • 全年、每日、任何时刻，也可递交及管理账务追收个案，查看管理数据Place and manage debts and access management data – 24 hours a day, 365 days a year • 快捷、弹性 － 及免费的服务Fast, flexible – and a free service 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  29. Collect@Net的主要功能　Main functionalitiesof Collect@Net • 建立单一个案Single case creation • 批次上载多个个案Bulk upload of a set of cases • 案件进度Status information • 联络账务追收员Contacting collectors online • 整体概况及案件报告，包括：Portfolio and performance reports • 仍在进行的案件报告Open cases report • 已完结的案件报告Closed cases report • 成功率报告Success rate report • 正采取法律行动/破产个案件Cases in legal action/insolvencies 欢迎亲自体验Collect@Net：To test drive our system, go to: www.collectatnet.com 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  30. 如需更多资料，请与我们联络　More Information – Please Contact Us 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  31. 您的安卓账务管理联络人　Your Atradius Collections Contact 如欲索取此PPT档案副本，请与我们联络 Ask us for your email copy of this presentation David J Waldron区文彦　Tony AU Executive Manager亚太区高级营运经理 Senior Manager Operations, Asia Pacific Atradius Collections Inc.,安卓账务管理有限公司Atradius Collections Ltd 1200 Arlington Heights Road, 香港湾仔港湾道18号中环广场705室 Itasca, Illinois, 60143705 Central Plaza, 18 Harbour Road, USAWanchai, HongKong Phone 630 227 4719电话　Tel.: (852) 3657 0908 Cellular 410 375 4160传真　Fax.: (852) 2877 6911 david.waldron@atradius.com电邮　E-Mail:tony.au@atradius.com www.atradiuscollections.com 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

  32. 安卓账务管理@全球海運峰會　Atradius Collections@2009 4th Global Shipping Summit

More Related