Section 6.3-6.5

1. CptS 401 Adam Carter Section 6.3-6.5

2. Question • Which of the following is commonly cited as a benefit to telecommuting? • Increased productivity • Higher job satisfaction • Easier to work with clients • All of the above • None of the above

3. Answer • D – All of the above (328)

4. Question • Which of the following is a commonly cited problem with telecommuting? • Resentment among coworkers • Decreased productivity • Lack of employee direction • All of the above • None of the above

5. Answer • D – all of the above (329)

6. Question • As telecommuting increased in popularity, the Occupational Health and Safety Administration (OSHA) applied the following regulations: • Prohibiting telecommunication in residential areas • Regulating the home working conditions of telecommuters • Requiring additional government licenses for telecommuters • All of the above • None of the above

7. Answer • E – None of the above • “[OSHA] said it would not hold employers responsible for conditions in the homes” (331) • Ask the audience: Is regulating work/home environments a good idea?

8. Question • From 1975 and 1985, the average number of employees per company: • Declined • Increased • Stayed about the same

9. Answer • A – “the average number of employees per firm declined by 20%” (332) • Did this surprise anyone?

10. Question • A “logic bomb” is: • A difficult puzzle • A critical error in a software program • Software that destroys critical files • A type of computer virus

11. Answer • C (333)

12. Question • According to the book, many people who embezzle: • Have a prior criminal record, usually a minor offense • Have a prior criminal record, usually a felony • Have no criminal record

13. Answer • C (334) • Recall from section 6.2 that many companies fire people that have minor criminal records. Would this be an effective measure to prevent corporate crime?

14. Question • Computer-based monitoring systems make it easier to track what group of workers? • Blue-collar (factory) workers • White-collar (professional) workers • Pink-collar (clerical) workers • Pink-collar (artistic) workers

15. Question • A Common way to track employees is to: • Track performance data, such as keystrokes • Track an employee’s location • Monitor email and voice communications • All of the above • None of the above

16. Answer • B (335) • Are you monitored at work?

17. Answer • D – See the bulleted list on page 336

18. Question • The Electronic Communications Privacy Act (ECPA) prohibits interception of email and reading of stored email without a court order • True • False

19. Answer • False “the ECPA makes an exception for business systems” (340)

20. Question • A major concern for businesses that allow employees to visit any website is that: • Shady websites may infect a work computer with a virus • Video sites may slow down the network • They may be held liable for what the employee posts or downloads • All of the above • None of the above

21. Answer • D – All three are discussed on page 343. • Can you think of any big cases in which hackers exploited employee-operated computers?

22. Discussion • Is telecommuting something that you would be interested in doing? • Would your productivity suffer?

23. Discussion • Should we prevent certain kinds of home-based work • Example: sewing vs office work • Yes • No

24. Discussion • Is it okay to monitor employees? • Discuss from both the view of a company and that of an employee.

25. Discussion • As employees, what kinds of precautions should we use when interacting with company property? • Are these precautions realistic?

26. Discussion • Should government communications be subject to the same kinds of scrutiny similar to what takes place in private companies? • Yes • No • Maybe

27. Discussion • The book makes a strong case for pervasiveness of employee crime. Have you ever taken something without permission from your work?