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Training of Reference Librarians

Training of Reference Librarians. Duncan Alford. Four Components. Orientation Training (internal) Professional Development (external) Evaluation. Orientation. Types of Services Reference desk / research consultation Response time, depth of research, type of patron Instruction

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Training of Reference Librarians

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  1. Training of Reference Librarians Duncan Alford

  2. Four Components • Orientation • Training (internal) • Professional Development (external) • Evaluation

  3. Orientation • Types of Services • Reference desk / research consultation • Response time, depth of research, type of patron • Instruction • Faculty delivery service • Interlibrary loan • Access Policy • Collection development feedback • Technical services feedback • Office procedures (telephones, copiers)

  4. Training • Substantive area of law / legal information • Series of monthly seminars • Westlaw / LexisNexis updates • Technology training • Web design software • Tutorials • Library procedures • Coordination with international/ foreign reference • Reporting of problems with electronic resources

  5. Examples of Monthly Seminars • Locating Appellate Briefs • Locating Trial Court Records • Treaty Research • Law Journal Indexes – A Comparison • LLMC Digital – Overview • U.S. Congressional Documents • Legal History Sources

  6. Professional Development • Lectures at Law School / University • Professional Associations • AALL and LLSDC • ASIL • Selected CLE programs • Professional publications • Funding / scheduling

  7. Evaluation • Informal feedback on performance to librarians • Regular periodic formal evaluations • Collegial environment

  8. Training Principles • Fulfill information needs of the institution and its patrons • Meet the interests and needs of the librarians and staff • Provide sufficient funding and scheduling flexibility to encourage training outside the institution • Provide scheduling flexibility and recognition for internal training • Articulate expectation of individual responsibility for professional development

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