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Training of Reference Librarians

This training program for reference librarians encompasses four key components: Orientation, Internal Training, External Professional Development, and Evaluation. Orientation provides an overview of services, including reference desk responsibilities and research consultation. Internal training focuses on legal information, library procedures, and technology updates, while external professional development features lectures, CLE programs, and engagement with professional associations. Evaluation includes informal feedback and formal assessments. The program is designed to meet both institutional needs and the personal growth of librarians.

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Training of Reference Librarians

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  1. Training of Reference Librarians Duncan Alford

  2. Four Components • Orientation • Training (internal) • Professional Development (external) • Evaluation

  3. Orientation • Types of Services • Reference desk / research consultation • Response time, depth of research, type of patron • Instruction • Faculty delivery service • Interlibrary loan • Access Policy • Collection development feedback • Technical services feedback • Office procedures (telephones, copiers)

  4. Training • Substantive area of law / legal information • Series of monthly seminars • Westlaw / LexisNexis updates • Technology training • Web design software • Tutorials • Library procedures • Coordination with international/ foreign reference • Reporting of problems with electronic resources

  5. Examples of Monthly Seminars • Locating Appellate Briefs • Locating Trial Court Records • Treaty Research • Law Journal Indexes – A Comparison • LLMC Digital – Overview • U.S. Congressional Documents • Legal History Sources

  6. Professional Development • Lectures at Law School / University • Professional Associations • AALL and LLSDC • ASIL • Selected CLE programs • Professional publications • Funding / scheduling

  7. Evaluation • Informal feedback on performance to librarians • Regular periodic formal evaluations • Collegial environment

  8. Training Principles • Fulfill information needs of the institution and its patrons • Meet the interests and needs of the librarians and staff • Provide sufficient funding and scheduling flexibility to encourage training outside the institution • Provide scheduling flexibility and recognition for internal training • Articulate expectation of individual responsibility for professional development

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