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Listening

Listening. Hearing vs. Listening. Hearing: Vibration of sound waves on eardrums Listening: Paying close attention to what we hear. Types of Listening. Appreciative Empathic Comprehensive Critical. Appreciative Listening. Listening for pleasure and enjoyment. Empathic Listening.

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Listening

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  1. Listening

  2. Hearing vs. Listening • Hearing: Vibration of sound waves on eardrums • Listening: Paying close attention to what we hear

  3. Types of Listening • Appreciative • Empathic • Comprehensive • Critical

  4. Appreciative Listening Listening for pleasure and enjoyment.

  5. Empathic Listening Listening to provide emotional support for speaker.

  6. Comprehensive Listening Listening to understand a message.

  7. Critical Listening Listening to evaluate a message.

  8. Poor Listening Causes: • Not concentrating • Listening too hard • Jumping to conclusions • Focusing on delivery and appearance

  9. Spare “Brain Time” Difference between rate of talk and the rate at which your brain processes language.

  10. “Pseudo-Listening” “Yea dad, uh ha.”

  11. Better Listening • Take listening seriously • Be active listener • Resist distractions • Don’t be diverted by appearance or delivery

  12. Better Listening • Suspend judgment • Develop note-taking skills • Focus your listening

  13. Focused Listening Listen for: • Main points • Evidence • Techniques you can use

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