Employable you … (HANDOUT PACK)

1. Employable you …(HANDOUT PACK) Angela Mortimer Slovenia May 2007

2. Our brands …

3. Our Addresses … Come and find us – we will be delighted to look after you. LONDON - UK Angela Mortimer Plc www.angelamortimer.com info@angelamortimer.com PARIS – FRANCE Progressis www.progressis.com progressis@progressis.com Femmes et Carrieres www.femmesetcarrieres.com mail@femmesetcarrieres.com BRUSSELS - BELGIUM Excel Careers www.excel-careers.com cv@excel-careers.com Excel Interium www.excel-interim.com cv@excel-careers.com

4. Angela Mortimer • Winner of a European Women of Achievement Award in the Entrepreneur section in July 2003 • Angela Mortimer is the founder and Chairman of one of Europe’s most successful recruitment consultancies, Angela Mortimer plc. Established in 1976, her Company currently employs approximately 200 staff in offices in London, Birmingham, Manchester, Paris, and Brussels. Angela Mortimer plc specialises in the recruitment of top office support staff, with clients from Europe’s best-known organisations and covering every major industry sector. The company has bettered the careers of nearly 200,000 individuals since its foundation. • In 1995, in recognition of her company’s outstanding contribution to business life, Angela was made a Freeman of the City of London. Angela is an international lecturer, delivering lectures helping women understand social and employment trends in order to achieve personal objectives. In 1996, she joined the Council of the European Management Assistants Network, where she serves as an Affiliate Council Member for International Employment Consultants. • Angela is a patron and founder sponsor of the National Youth Ballet with an involvement motivated by the desire to support women, youth and excellence. She is affiliated to not-for-profit organisations in the capacity of Consultant on placing graduates abroad. Since 1999, Angela has been involved with the International Centre for Prison Studies, where she councils prison governors. More recently she was re-elected to the Confederation of British Industries Small and Medium sized Enterprises and The London Council of the Confederation of British Industry.

5. Competency Handout (1) • Resilience • Strive for goals, despite obstacles and setbacks • Learn from mistakes • Maintain effectiveness despite disappointment and rejection • Maintain stable performance under pressure • Initiative • Seek out new responsibilities and willingly get involved • Adaptability • Maintain effectiveness in varying environments and with different tasks, responsibilities and people • Energy • Maintain a high activity and concentration level for an extended period of time • Individual effectiveness • Influence • Appropriately share your viewpoint even when controversial • Persuade others through logical argument • Convincingly communicate your position so that others are willing to modify their views • Managing Change • Work effectively in situations involving rapid change, shifting priorities, and/or simultaneous demands • Initiate change that will improve the business • Understand the impact of change on people and create a supportive climate during periods of stress • Anticipate the need for change

6. Competency Handout (2) • Effectiveness with others • Team Work • Work co-operatively with others, become accepted by colleagues, show concern for people, listen to opinions • Manage interpersonal conflicts to resolution • Be sensitive to others’ personal and cultural circumstances and respond accordingly • Communication • Express ideas clearly, convincingly and concisely • Actively listen and ask questions appropriately • Accept that the responsibility for clear communication rests with the communicator • Integrity • Maintain and promote social, ethical and company values in conducting internal and external business activities • Analysing and solving problems • Consider and evaluate all relevant factors when making decisions • Generate opportunities and suggest approaches for addressing issues • Exercise sound judgment regarding when to refer issues outside of your authority to more senior staff • Analyse complex data and prioritise key values