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Enhancing Community Healthcare Efficiency in Grampian: RTCC Programme Insights

The RTCC Programme in Grampian, facilitated by Rebekah Tait, aims to address the lack of clarity in patient time and staff utilization within community settings. We are developing a comprehensive database, workload analysis tools, and a caseload management tool to create an integrated approach for healthcare delivery. Our key outcomes include active measurement of benefits, engaging with key partners, and continuously pursuing improvement through structured planning and delivery processes. Over 150 community teams are involved, aiming for significant improvements by March 2012.

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Enhancing Community Healthcare Efficiency in Grampian: RTCC Programme Insights

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Presentation Transcript

  1. RTC in the CommunityinGrampian Programme Facilitator: Rebekah Tait

  2. RTCC in Grampian The problem No clear understanding of patient time or staff utilisation in the community Solutions Development of database and workload analysis tools Development of caseload management tool

  3. Developing an integrated approach

  4. Process – Key Outcomes FOUNDATION PLANNING DELIVERY ACTIVELY MEASURING BENEFITS ENGAGING WITH KEY PARTNERS CONTINUING TO PURSUE IMPROVEMENT

  5. Process – Facilitated steps FOUNDATION PLANNING DELIVERY WEEK: -4 0 4 8 12 16 20 • WBOKCP • So What? Check • SCP • ACPs • Personal management plans • expectations • Measures intro • Waste walk check • Travel map • PSAG • 14D feedback • WOWE measures • Process maps intro + timings. • Variability / wastes / ideas in maps • Action plans • So What? • 14D intro • WOWE • Waste walk & ideas • Website • Establishment & team breakdown • Patient perspective

  6. 14 Day challenge

  7. 14 Day challenge

  8. 14 Day challenge - database

  9. 14 Day challenge - database

  10. PSAG – Caseload tool

  11. So What?

  12. Team Leaders extra unpaid hours

  13. Cost of wound care per GP practice

  14. Key Players • Improvement Lead • Improvement Facilitator • Programme Facilitator • Programme Leader • Executive Leader

  15. Where we are • 150+ community teams undertaking RTCC • 20+ have completed cycle 1 • Aim to have completed 1 cycle of improvement with all community teams by March 2012

  16. Challenges

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