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Presented by Communications Division Low-Income Oversight Board

Get the latest updates on the California Lifeline Program, including Enhanced Lifeline and ULTS Administrative Committee progress. Learn about the program statistics, participation stats, and active providers.

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Presented by Communications Division Low-Income Oversight Board

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Presentation Transcript

  1. California LifeLine Program Update Presented by Communications Division Low-Income Oversight Board California Public Utilities Commission March 6, 2019

  2. Presentation Overview Program Statistics Enhanced Lifeline ULTS Administrative Committee

  3. Participation Stats Active California LifeLine Wireless Providers: TruConnect Assurance Wireless Boomerang Wireless, LLC TAG Mobile, LLC i-wireless, LLC Air Voice Wireless, LLC Telrite Corporation Global Connections Inc. of America Amerimex TracFone Blue Jay Wireless American Broadband

  4. Participation Stats cont. Pending Wireless Providers (as of February 1, 2019)

  5. Total Participants(End of January 2019)

  6. Top Carriers(End of January 2019)

  7. CA LifeLine Participants

  8. CA LifeLine Participants (end of January 2019)

  9. CA LifeLine Participation Rate * At or below 200% Federal Poverty Level, provided by DOF based on the 2017 Census Data.

  10. Enhanced Lifeline update • 4 wireless carriers have been approved to offer Enhanced Lifeline: • Boomerang • AirVoice • BlueJay • TracFone

  11. Enhanced Lifeline Subscribers *November 2017, FCC released the lifeline Order which would not allow wireless resellers to provide enhanced tribal lifeline services. Boomerang won that appeal on February 1, 2019 and therefore will prepare their 2019 distribution strategy.

  12. Next Steps • Continue to work with selected carriers to discuss outreach/education strategies to participants. • Encourage wireless LifeLine providers to participate in Federal Enhanced Lifeline program. • Continue to work with the CPUC Tribal Liaison to discuss strategies of how to increase participation.

  13. ULTS Administrative Committee Update • Upcoming meeting • When: March 7, 2019 1:00pm - 4:00pm • Location: SF CPUC Golden Gate Training Room • Vacancies as of February 1, 2019 • Competitive Local Exchange Carrier (1 alternate) • Deaf/Hearing Impaired or disabled Reb (1 primary) • Wireless (1 alternate) • Consumer (1 primary and 2 alternates) • CBO (3 primary and 3 alternates) • For more information, contact Anna Jew • Anna.Jew@cpuc.ca.gov • (415)703-3087

  14. Contact Information • Anna Jew – California LifeLine Implementation • AML@cpuc.ca.gov; (415) 703-3087 • Consumer Affairs Branch • http://www.cpuc.ca.gov/puc/cec/e_complaint/; (800) 649-7570 • CA LifeLine Administrator • https://www.californialifeline.com/en • (866) 272-0349 – English (866) 272-0354 – Korean • (866) 272-0350 – Spanish (866) 272-0355 – Vietnamese • (866) 272-0351 – Lao/Hmong (866) 272-0356 – Chinese • (866) 272-0352 – Khmer (866) 296-0860 – Japanese • (866) 272-0353 – Tagalog

  15. Thank you! For Additional Information: www.cpuc.ca.gov www.californialifeline.com/en

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