‘Sukhad Yatra’ App for Phenomenal Highway Experience in India

1. ‘Sukhad Yatra’ App for Phenomenal Highway Experience in India National Highway Authority of India (NHAI) is doing its best in providing all the best possible services to the highway commuters. Sukhad Yatra is a mobile app for the national highway commuters of India who wish to travel across a national highway in a pre-informed manner. This app also prevents frauds by way of overcharging at the toll plaza as it informs the user about the applicable fees. Union minister of Road Transport & Highways, Shri Nitin Gadkari has launched Sukhad Yatra mobile app and toll-free emergency number for highway users on 7th of March 2018 in New Delhi. This application enables the user to enter road quality-related information or to report any accident or pothole issues along the national highways. It also provides users with real-time data related to waiting time expected at plazas and various facilities like points of interest, locating the wayside amenities etc., available across the highway. The Sukhad Yatra can also be used by the users to purchase FASTag stickers and further facilitate the highway user experience. Sukhad Yatra mobile app has been amazingly perceived by the audience since its launch on 7th of March. 40,000 new users have been added and ratings have increased from 3.5 to 3.9. There are 250 users adding every hour. The toll-free number 1033 enables the highway commuters to report an emergency condition, Highway related feedback, across the highway. The service has also integrated various ambulance/tow away services along the road to ensure rapid response time during an emergency. The service is supported by the multi-lingual support and user location tracking features to provide the user with accurate and responsive complaint resolution. Meanwhile, the Government is planning to establish one model driving training center in each district of the state or UT with the financial assistance of up to Rs. 1 crore by the ministry. The scheme is designed with an objective of creating employment and meeting the requirement of HMV and LMV drivers in the country. NHAI’s Sukhad Yatra mobile application is going to serve a safe and easy journey for highway commuters.