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4.6 Knowledge Management

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4.6 Knowledge Management. Knowledge management (KM) Knowledge Intellectual capital (or intellectual assets). Knowledge Management (continued). Explicit Knowledge (above the waterline). Tacit Knowledge (below the waterline). Knowledge Management (continued).

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4.6 Knowledge Management

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  1. 4.6 Knowledge Management • Knowledge management (KM) • Knowledge • Intellectual capital (or intellectual assets)

  2. Knowledge Management (continued) Explicit Knowledge (above the waterline) Tacit Knowledge (below the waterline)

  3. Knowledge Management (continued) • Knowledge management systems (KMSs) • Best practices

  4. Knowledge Management System Cycle • Create knowledge • Capture knowledge • Refine knowledge • Store knowledge • Manage knowledge • Disseminate knowledge

  5. Knowledge Management System Cycle

  6. Chapter Closing Case Document management!

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