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CHAPTER 6: HUMAN RESOURCE MANAGEMENT

CHAPTER 6: HUMAN RESOURCE MANAGEMENT. HUMAN RESOURSE MANAGEMENT. DEFINITION Function within an organization Strategic and comprehensive approach to managing people, workplace culture and environment

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CHAPTER 6: HUMAN RESOURCE MANAGEMENT

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  1. CHAPTER 6:HUMAN RESOURCE MANAGEMENT

  2. HUMAN RESOURSE MANAGEMENT DEFINITION • Function within an organization • Strategic and comprehensive approach to managing people, workplace culture and environment • Focuses on recruitment, management and providing direction for the people who work in the organization • Can be performed by first-line managers

  3. COMPONENTS OF HRM SYSTEM

  4. STRATEGIC HRM DEFINITION • Linking of human resources with strategic goals and objectives • Accepting and involving HR function as a strategic partner in the formulation and implementation of company’s strategies

  5. STAFF-HIRING PROCESS

  6. THEORIES OF MOTIVATION

  7. MASLOW’S HIERARCHY OF NEEDS

  8. HERZBERG’S DUAL-FACTOR THEORY

  9. THEORY X & THEORY Y

  10. EXPECTANCY THEORY

  11. EQUITY THEORY

  12. REINFORCEMENT THEORY

  13. MANAGING KNOWLEDGE AND TALENT • KNOWLEDGE MANAGEMENT • Process of capturing, developing, sharing and effectively using organizational knowledge • It refers to a multi-discipline approach to achieving organizational objectives by making the best use of knowledge • TALENT MANAGEMENT • Anticipation of required human capital for an organization and the planning to meet those needs • Science of using strategic HR to improve business value and to make it possible for companies and organizations to reach their goals

  14. CHAPTER 7:LEADERSHIP

  15. DEFINITION OF LEADERSHIP

  16. CONCEPT OF LEADERSHIP People Influence Goals

  17. EFFECTIVE LEADERSHIP ROLES

  18. CHARACTERISTICS OF MANAGERS

  19. CHARACTERISTICS OF LEADERS

  20. LEADERSHIP STYLES Authoritarian Democratic Laissez-faire

  21. LEADERSHIP MODELS

  22. MANAGERIAL GRID

  23. VROOM-JAGO LEADERSHIP MODEL

  24. HERSEY AND BLANCHARD’S SITUATIONAL MODEL High Relationship Behaviour Low Low High Task Behaviour

  25. PATH-GOAL THEORY

  26. LEADERSHIP AND CULTURE

  27. CHAPTER 8:COMMUNICATION AND INTERPERSONAL SKILLS

  28. WHAT IS COMMUNICATION? • Communication is the transfer of information between two parties, the receiver and • the sender

  29. WHAT IS COMMUNICATION?

  30. ELEMENTS IN COMMUNICATION

  31. IMPORTANCE OF COMMUNICATION

  32. FORMS OF COMMUNICATION

  33. COMMUNICATION PROCESS Disturbance/ Barriers

  34. BARRIERS TO EFFECTIVE COMMUNICATION

  35. COMMUNICATION AND CULTURE

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