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Finnish National Opera , supervisor training

Finnish National Opera , supervisor training. HR Forum Düsseldorf, Hfontana 30.11.2013. Backround. FNO supervisor training started in 11_2008, a systematical training 6-8 times a year Participants : directors , managers , supervisors = appr. 25 persons

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Finnish National Opera , supervisor training

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  1. Finnish National Opera, supervisortraining HR Forum Düsseldorf, Hfontana 30.11.2013

  2. Backround • FNO supervisortrainingstarted in 11_2008, a systematicaltraining 6-8 times a year • Participants: directors, managers, supervisors = appr. 25 persons • Training every 1-2 months 3 hours / wholeday, with outside specialistsorin-housetraining • Untilnow, therehasbeen 37 separatetrainingsessions

  3. Goals • Where it all started: • 2008 new direction in FNO, needs for new organization culture and structure • Discussion about the supervisor role: What does it mean to be a representative of the employer?

  4. Supervisorrole – representative of the employer • How do you create a good working environment: clear tasks and responsibilities, department meeting and information structure, monitoring the work ability etc. • What can you comment to your subordinates? • With whom can you disagree? • How to deal with difficult decisions? • Who’s side are you on? (EMPLOYER) • How to intervene in your subordinate’s life in case of a sickness, drug problem, burn-out?

  5. Is the supervisorroleclear in youorganization?

  6. Themes: organizationlevel • Values, vision, mission • FNO strategy • FNO brand • Common rules and guidelines • Work environment survey (how to analyze the results) • Risk management • Challenges in the social media • Crisis communication and management • Collective agreement negotiations and contracts

  7. Themes: supervisorwork • Challenging situations in supervisor work • Coping at work, work ability • Financial issues • MBTI test of different supervisor types • Intoxicant policy, how to intervene with alcohol/drug problems • Project management • How to avoid incorrect behavior and harassment • Development discussions • Change management – how to be a supervisor in a constant change

  8. Themes: legalinformation • ”A start-uppackage” of legalinformation for the supervisor • Public tendering and legislation • Work and contractlegislation • Annualholidaylegislation • Workingtimelegislation

  9. Results • Supervisortraininghasgiven us goodsupport and collegialdiscussion • Supervisorsfeeloftenquitealone – colleaguesupport! • The grouphasbeenable to talkaboutconfidentialthings, as well • The trainingmustbeorganized – needsmanaging and resources • Specially in the changes, the supervisorsmustbecommitted to the change!

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