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Enhancing Technical Data Management in Support Services and Logistics

This presentation focuses on advancing technical data management within customer support and logistics. It covers various critical areas such as supply chain management, help desk services, maintenance support, and configuration management. The slides explore key technical data standards like S1000D and ISO 10303 (STEP) for efficient data exchange across systems. We emphasize the importance of integrating specifications to support operational efficiency and enable collaborative solutions in government and industry. The goal is to align efforts for streamlined data management and enhanced decision-making.

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Enhancing Technical Data Management in Support Services and Logistics

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Presentation Transcript

  1. Tech Data Pitch Section • The following 4 slides are the middle section for Jerry Beck’s Tech Data Presentation 10-19 AM draft

  2. Customer Support Services • Support System Mgmt • Supply Chain Mgmt. • Sustaining Engineering • Help Desk • Maintenance Support • Configuration Mgmt. • Tech Refreshment • DMSMS TLCSM Functional LogisticsBuilding Blocks(Integrated Logistics Information) Data Warehouse • 2. Data Transmission • GCCS • GCSS • 1. Product Support Engineering • CBM + • Data Management • Configuration Management • Technical Data is a Major • S & REnabler • Technical Publications • Product Data/Logistics Factors • Configuration Data • Transaction Data • Sensor Data • R & M Data • etc • 3. Operations Response Center • Industry/Government Team • Maintenance & Supply 10-19 AM draft

  3. Key Technical Data Standards S1000D – Technical Publications SCORM – Training Data 10-19 AM draft

  4. EIA 927 & ISO 10303 (STEP) Comparison Both Are Industry Product Data Exchange Standards Deal With Data In A Neutral Format Required To Support A System Over Its Life Cycle Neither Is A Computer System Or Software Application Are Supported By A Family Of Specifications In Some Cases The Same Supporting Specifications, in others, Different Help To Integrate Supporting Specifications 10-19 AM draft

  5. GEIA/STEP Proposed Path Ahead • Align GEIA & STEP Efforts to Complement Each Other • Initial Focus on Creating GEIA 927-1 as STEP AP 239 (PLCS) Data Exchange Standard (DEX) • Industry Take Lead Through Netcentric Information System Initiative • Services Support Current Army LOGSA Efforts to Ensure Joint Solution • Focus Through Established OASIS & ISO Efforts 10-19 AM draft

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