1 / 16

VoIP Gateways for SMBs: Upgrade Your Communications with SmartVoice Solutions

Discover the potential of SmartVoice VoIP gateways tailored for the Australian market, designed to support small to medium businesses (SMBs). These solutions facilitate seamless VoIP integration with legacy PBX systems, offering low-cost communication alternatives and VPN capabilities. With models ranging from 4 to 32 ports, enjoy risk-free upgrades, rapid ROI, and easy management features. SmartVoice ensures effective call flow, enabling better connectivity for remote offices while bypassing national call rates. Simplify your communication system today!

taniel
Télécharger la présentation

VoIP Gateways for SMBs: Upgrade Your Communications with SmartVoice Solutions

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Product Training Gateways 4, 8, 16 & 32 port VoIP Gateways

  2. Australian market opportunity • Branch offices • Legacy PBX support and inter-connection • Low cost & simple VPN solutions • Small to Medium Business (SMB) • Upgrade of existing PBX • As part of a new PBX solution

  3. Message to market An introduction to VoIP that is: • Risk free – fall back to existing PBX • Low cost – compared to IP PBX • Short ROI – with huge call savings • Easy to integrate – call management & control via PBX • Easy to use – transparent to end users

  4. Models in the range *16 & 32 port, BRI & PRI are coming soon

  5. Integration into WAN • Internet & WAN connection • Cable / DSL, Frame Relay, FDDI (fibre) • Router / modem controls all external communications • Firewall • Need to turn on “VoIP aware” settings • CheckPoint – high end • CISCO PIX & Nokia – SME

  6. LAN / WAN function • SmartVoice • Router Mode (default) • LAN & WAN on different sub-nets • Double NAT (Network Address Translation) occurring by SmartVoice & Router • May cause speed issues with remote access • Bridge Mode • Devices treated like they are connected directly to the router / switch

  7. LAN / WAN function

  8. Analog V’s Digital • PSTN • FXO = Telstra exchange lines • FXS = Subscriber or Devices • SmartVoice Gateway(s) • Use FXO ports for failover & remote access • Without PBX, FXS lines = total no. of devices • With PBX, FXS lines can be shared across all attached devices • ISDN • BRI (ISDN2) 2 Channels • PRI / E1 (ISDN10,20,30) 32 channels, 30 calls, 2 signaling NOTE: 4, 8,16 & 32 SmartVoice Gateways are Analogue only

  9. Branch office solution Call Flow (in via internet, out via PSTN) • Branch dials Head Office FXO number (provided by ITSP) • SmartVoice “loops the line” • Call out via PSTN Objective = “TOLL BYPASS” • Bypassing national call rates

  10. Toll Bypass

  11. Remote User Solution Call Flow (in via PSTN, out via VoIP) • Opposite call flow of branch office example • Remote User • Dials FXO port from PSTN • IVR requests password (user defined) • Dial second (intended) number using ITSP call rates

  12. Remote User Solution

  13. Call Hunting • Conditions (VOIP only) • only works when the call is resolved by a representative number assigned by ITSP (VOIP provider) • Only works if multiple ports of one type eg. V431 has no hunt feature on FXO • Setup • Representative number assigned to all ports of same type (FXO or FXS) • Random or priority hunt settings applied • Applications • Passing in-bound call to PBX • In-bound call on FXS representative number tries FXS1 port, if busy divert to FXS2 etc before passing to PBX • Remote user wanting to use ITSP account • Remote user calling on FXO representative number tries FXO1, if busy divert FXO2 etc. Once free port found then user dials second intended number using ITSP account

  14. PBX Integration • SmartVoice connects via FXS ports to PBX CO (FXO) lines • When PBX integrated • FXO port on SmartVoice is only for Toll Bypass. • PBX handles PSTN failover

  15. PBX Integration

  16. Call Hunt with PBX • Application • External party calls FXS representative number (ITSP provided) • Call hunt occurs until free FXS port found • Call is only then transferred to PBX • PBX determines which extension the call is assigned to • SmartVoice does not know that the PBX is integrated • Simple integration, passing calls to and from the PBX only • End user transparency

More Related