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Oral Communication

Oral Communication. Nayda G. Santiago ICOM 4998: Undergraduate Research Oct 28, 2009. Outline. Introduction Elements of communication Purpose Audience Structure Communication Aids Delivery. Exercise. We have given you a clapper

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Oral Communication

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  1. Oral Communication Nayda G. Santiago ICOM 4998: Undergraduate Research Oct 28, 2009

  2. Outline • Introduction • Elements of communication • Purpose • Audience • Structure • Communication Aids • Delivery

  3. Exercise • We have given you a clapper • Each student should give a 3 min presentation on the following topic: • Why is my town the best town in Puerto Rico? • When the student is presenting, clap if he or she has done something wrong in the presentation • Examples: stage fright, moving too much, etc.

  4. Communication Audience Situation Format Language

  5. Situation • Particular situation within we are communicating. • What? • What is my subject? • Who? • To whom do I wish to communicate it? • Why? • What is my purpose in communicating it? • When and where? • Are there features about the place and time which affect how I should speak? • How? • What type of communication? Am I aiming at narration? Description? Exposition? Argument?

  6. Format • Letter • Email • Application • Presentation • Report • Essay • Paper • Dissertation • Etc.

  7. Format • Letter • Email • Application • Presentation • Report • Essay • Paper • Dissertation • Etc.

  8. Language • English • Grammar • Vocabulary • Spelling • Punctuation • Speech

  9. Spoken presentations • Examples • Company sales • Training session • College lecture • Inform progress, report results • Features • One or more speakers presenting information and ideas • Clearly defined purpose • An audience

  10. Preparation • Careful and intelligent preparation • Failures • Over-confidence • Lack of time • Laziness • Key • Organization

  11. Purpose • Inform • Persuade • Entertain • Meet and get on with your audience

  12. Purpose – To inform • Provide information • Straight facts (data) • Difficult to digest • Figures, Dates, Names, Events • Put data in context, patterns, and pictures • Stories • Easier to remember • Pattern, beginning, middle, and end • Descriptions and explanations • Functioning of organization, machine, institution • Visualize what is being described • Images, analogies

  13. Purpose – To persuade • Persuade audience of something • Buy my product • A different way of doing things • Agree to a course of action • College lecture • Students • Take the subject seriously • Open their minds to a new way of thinking

  14. Purpose – To entertain • Entertain the audience • Usually a secondary purpose such as convince or persuade

  15. Purpose – To meet and get on with the audience • Keep in mind • Continuing relationship with the audience • Will be meeting them regularly • Manager • People he/she will be working with • Professor • Students

  16. Audience • Where are they now? • Theoretical knowledge • Practical knowledge • Intelligence • Level of education • Terminology they can handle • How quick can they pick up ideas • Concentration span

  17. Audience • Expectations • Audience came for a reason • Students • Pass a course - compulsory • 8:35am • Not enough sleep • Lack of enthusiasm • MAKE IT INTERESTING!!!

  18. Audience • Practical needs • Where is the screen, projector, board? • How is the seating arranged? • Can everybody see? • Can everybody hear? • Where will you place yourself? Move around? • Lighting? • Microphone?

  19. Audience • Intellectual needs • Order in which the material is presented • Communication aids • Visual aids • Audio • Verbal aids • Stories, anecdotes, images, analogies, mnemonics • Handouts • Rhythm and variety to keep the audience interested and alert

  20. Audience • Personal needs • Too long • Exhausting • Break? • Coffee • Stretch legs • Chat

  21. Build a structure • Content • What you want to include? • How much time you have? • How much your audience can tackle? • Priorities • Presentation soon will be forgotten • Select small number of key points

  22. Build a structure • Ordering • Logic of the subject • Logic of learning and understanding • Need for variety • Arrangement • Introduction • Body • Conclusion Known Unknown Easy Difficult

  23. Communication Aids • Whiteboard • Pros: Brainstorming, Linking ideas, Summarizing • Cons: Sloppy handwriting, Erase, Fixed to the wall, Complex diagram? • Flipchart • Pros: No erasing, material prepared in advance • Cons: Cannot be used in large space • Overhead projector • Pros: Everybody sees, Well prepared material, Overlaying complex diagrams built step by step • Cons: Alignment, Focus, Small letters, Colors (contrast)

  24. Delivery • Nervous? • What about reading prepared text? • Not engaging • Prompt cards • Talk to your audience • Speak to them • Look at them – eye contact • Move around (evenly) • Interruptions and questions • Things have to be read (enough time for reading slides) • Pose • Hands, clothes • Voice

  25. References • Houp, Kenneth W. and Thomas E. Pearsall, Reporting Technical Information, 6th edition. Macmillan Publishing Company, New York, 1988. • Seely, John, Oxford Guide to Effective Writing and Speaking, Oxford University Press, 2005

  26. Questions? ????? Nayda.Santiago@ece.uprm.edu

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