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Simplifying the Path to Collaboration Solutions

Collaboration Suite. Mobility Suite. Foundation Suite. Simplifying the Path to Collaboration Solutions. Avaya Aura ® Suite Licensing. Simplifying Real-Time Collaboration for Everyone.

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Simplifying the Path to Collaboration Solutions

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  1. Collaboration Suite Mobility Suite Foundation Suite Simplifying the Path to Collaboration Solutions Avaya Aura®Suite Licensing

  2. Simplifying Real-Time Collaboration for Everyone

  3. Customers Facing Rapid Technology ChangeNew Technologies, Adoption Challenges,Complex Multi-vendor Environment 4:1 30% 802 Million 400% 16% Mobile projects will outnumber PC projects Increase in dedicated video soft clients by 2016 Tablets by 2016 Increase in mobile enterprise investments through 2015 Of enterprise will be cloud based by 2015 1 Source: Gartner

  4. Simplifying Real-Time Collaboration for Everyone

  5. User Profiles Vary as Employee Needs Differ Office Centric Power Collaborator Mobile and Virtual Worker • Conferences • Share content • Multi-tasking • BYOD • Voice, video, web • Always on • Remote access • Enterprise Features • Single-number reach • Device Choice • Speech-enabled • Ready access to content • Name lookup • Click-to dial • Desktop Video • IM/Presence • Voicemail • Conference Calls

  6. A Software Suite for all your User Profiles Power Collaborator Office Centric Achieves successthrough Requires solidcommunications Mobile and Virtual Worker Collaboration Foundation Mobility is the key toproductivity Collaboration Suite Foundation Suite Mobility Suite

  7. Simplifying Real-Time Collaboration for Everyone

  8. Avaya Aura® Suite Licensing – Business Value Mix and Match Licensing End-to-End Solution LowerTCO Complete Services

  9. Avaya Aura® Suite Licensing • Deskphone license • Voice • Video • IM • Presence • UC clients for Windows & Mac • Voice Mail • Microsoft Lync & Office integration • Session Management • APIs • System Management • Survivability Foundation Suite Mobility Suite • Avaya Aura Foundation Suite + • Fixed-mobile convergence • Mobile device support • Speech based personal assistant • Unified Messaging • Secure Remote Access Collaboration Suite • Avaya Aura Mobility Suite + • Content sharing • Audio conferencing • Video conferencing • Web conferencing • Browser access with firewall traversal to voice, video, content sharing • Desktop/mobile video • Recording Mix & Match per useracross the enterprise

  10. Avaya Aura® Suite LicensingMatching Users with Collaboration Solutions Optional Video Roomconnectivity Mix & Match per user across the enterprise Collaboration Suite Avaya Aura Conferencing (Audio/Web/Video) Scopia /user Desktop & Mobile Optional a-la-carte Conferencing or Scopia (/port) Optional a-la-carte Conferencing or Scopia (/port) Mobility Suite Avaya SBCE EC500 Avaya Aura Messaging Flare for iPad Voice/Web/Video One-X Mobile/ SIP/iOS/CES EC500 Avaya SBCE Avaya Aura Messaging Flare for iPad Voice One-X Mobile/ SIP/iOS/CES Foundation Suite one-X Communicator w/Video one-X Communicator w/Video Avaya Aura CM, SM, SMGR Avaya Aura Presence one-X Communicator w/Video ACE Avaya Aura CM, SM, SMGR Avaya Aura CM,SM, SMGR Avaya Aura Presence Avaya Aura Presence Flare for PC ACE 6.2 CM Messaging MS Lync Plug in ACA w/ Video ACE ACE Flare for PC Flare for PC Voice ACE 6.2 ACE 6.2 CM Messaging CM Messaging Product Licensing & Delivery System (PLDS) manages user licenses per system & supports Suite portability per Avaya’s Global License portability policy MS Lync Plug in ACA w/ Video MS Lync Plug in ACA w/ Video

  11. Collaboration Suite – Scopia User Capabilities Collaboration Suite Scopia User License

  12. Collaboration Suite – Scopia Clients • 720p Continuous Presence • Up to 28 participants in a single layout • Mac & Windows support • IOS & android support • Built-in firewall traversal SCOPIA Mobile SCOPIA Desktop

  13. Collaboration Suite – Scopia Management *Ordered Separately via ASD New Scopia Elite MCU model for Avaya Aura Collaboration Suite • 1U Chassis • Runs up to 800 Scopia Users1 • Unlimited scalability – Just add more servers

  14. Collaboration Suite – Scopia Software • Installed on a dedicated server (Win 2008) • Upto 40,000 Scopia Users • Manages up to 25 MCUs • Licensing via Aura WebLM Licensing server • Installed on a dedicated server (Win 2008) • Upto 250 concurrent Desktop/Mobile calls per server • Built-in Firewall traversal • Scalable using external Load balancer

  15. Customer FAQ Licenses in a single host must be either SE/EE or Suite – can’t mix older with new Customer at R6.x(SE or EE) can add licenses to their existing system without moving to Suite licenses (minus the extra features) Suite licenses can be mixed – Foundation, Mobility and Collaboration Any existing entitlement is maintained (EC500, AES Unified Desktop) when moving to any Suite license Support Advantage and Managed Services are available to match customer’s needs; newbundled pricing provides savings

  16. Included a la carte Included if CMEE entitlement Avaya Aura® Suite Licensing Analog License Available for $40/user

  17. Simplifying Real-Time Collaboration for Everyone

  18. Promotions UC Contract Center Networking IP Office –SME

  19. Promotion Tied to Avaya Aura® Suites FoundationSuite MobilitySuite Promotion Runs Until 24 September 2013! CollaborationSuite

  20. What’s In ItFor the Customer SavingElements Advantages • SIP consolidation • for savings –entrée into UC • Comprehensive • world-classsupport • RadvisionElite 6000 MCU • Mobility applications • to bring yourcompany tothe next level • CollaborativeUser experienceswith integratedvideo tools • Avaya AuraUpgrade User Licenses • *Must have a min. of 100 Licenses • Networking • All Avaya Common Servers • 96X1 Phones • G-Series Gateways Promotion runs from April 1 – September 24, 2013.Collaboration Suite Licenses will not launch until 1 June 2013 but will be included in the promotion and ASD on 4 March for quoting purposes.

  21. What’s In ItFor the Contact Center Customer SavingElements Advantages • Comprehensive • World-classSupport • Enterprise-wide • Engagement • RadvisionElite 6000 MCU • Right Media,Right Time • ActionableInsight • Call Center Elite • Licenses • *Must have a min. of 20 Licenses • Phones • Servers • Networking • Call ManagementSystem • Multi-Media Elite • *agent interface • CMS Hardware

  22. Introduction to One SourceDesign & Ordering Tools, simplified pricing and discounts – much more June 2,1013

  23. Description of APM Material Price Groups (MPGs) Products (9) Services (3) HW (on-going MPG for hardware components)Mix of various BUs but weighting mostly Red UC MS Maintenance services 1P 1S SW (on-going MPG for software components)Mix of various BUs but weighting mostly Red UC APS Professional services 2P 2S PERI (on-going MPG for peripheral devices)Mix of telsets and other devices from various BUs AOS Operate services 3P 3S HW2 Mix of various BUs. Most Blue h/w except Data 4P SW2 Mix of various BUs and includes Red CC. Most Blue s/w except Data Other (1) 5P SYSTEM Non-discountable items 1Z DATA (on-going MPG for DATA components)Includes components of DATA portfolio 6P OEM (on-going MPG for OEM components)Mix of various BUs, mostly Red 7P Video(effective Mar 13) MPG for Radvision hardware and software 8P SMEC (effective May 13) MPG for Red IP Office hardware and software 9P

  24. RESULTS TO DATE: A1S has improved speed and quality of quote and order processes by more than 75% • 87% reduction in quote time • average time for 5-location quote dropped from 27 to 3.5 minutes • 75% increase in automation • electronic transmission increased from 21% to 87% of all Avaya orders • 92% faster order processing • reduced average order time from 15 to 1.15 days • 50% faster special pricing approvals • reduced Special Bids response time from 3 days to 1.5 days

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