STRATEGIC PARTNER IN HR Work Service CEE
WELKOM Het land- en tuinbouw seminar voor Nederland en Oost Europa georganiseerd door de Nederlandse Kamer van Koophandel in Slowakije Professionele Sponsor
AGENDA • Work Service Capital Group • 1 Advantages of our Services • 2 • Offer from HR Experts • 3 • Tools • 4 • Case Studies and Benefits • 5
MISSION AND DEVELOPMENT STRATEGY Group Mission Construction of the Capital Group, a leader in providing advanced solutions in the field of personnel management in Central and Eastern Europe. Development Strategy To act as an experienced expert and a business advisor who prepares to its clients individual solutions to ensure maximum financial benefit, safety and comfort in the handling of processes related to human resources management.
LINKING THE BEST WITH THE BRIGHTEST 38% of our Strategic Customers would highly recommend us (Promoters). * NPS survey, Aug/Sep 2013
DEVELOPMENT MILESTONES Leader in HR Resources Management in Poland, ambitious player in CEE. One and the only industry representative listed on Warsaw Stock Exchange. • 2007 2012 • 2007 • Entering Russian Market • 2009 • 2010 • 2011
SCALE OF OUR OPERATIONS Group employment size in FTE (Full Time Equivalent)
RECOGNITIONS 2010 – BOOK OF THE LIST – TEMP SERVICE LEADER • 2009 – CLIENTS LAUREL 2008 • 2007 – LEADER OF TEMP SERVICES IN 2006 • 2005 – BUSINESS GAZELLE 2004 • 2004 – LEADER OF TEMP SERVICES IN 2003 2002– ENTREPRENEURSHIP LEADER
Speed Flexibility We deliver tailored services to meet our customers' needs. Innovation We transform our customers' problems into effective solutions. • We respond rapidly to changes in customer environments and market conditions.
SALES STRUCTURE Q3 2013 REVENUES BY PRODUCT REVENUES BY INDUSTRY Source: The Company Work Service Group is not addicted to a downturn in one sector of the economy. Work Service Groupstrategyassumesmigrationtoward outsourcing permanent selection and HR consulting.
TEMPORARY WORK Our service is your guarantee of business continuity with optimal labor cost structure. We are securing your business. • Lowered costs of selection, recruiting and personnel rotation. • Full transfer of legal and administrative responsibility. • Optimization of employment structure and forms. • Minimizing costs of overtimes, weekend shifts, sickness leave, disable people local fees.
OUTSOURCING Our personnel or functional outsourcing allow you to focus your competencies on strategic tasks. • Lowered costs of other • than core business • activities. • Access to know-how, excellence and • talented stuff of services • operator. • Non-core activities • transfer to experts. • Increased flexibility of • business model and costs • related to outsourced • services.
OUTSOURCING OUR SPECIALIZED ENTITIES • All types of production, all industries • Warehousing and logistic services • Quality control • Maintenance, administration, cleaning • Consumer service, call center • Sales and merchandising • Promotion and direct sales • Qualified services for financial institutions • Medic Staff and child care • Cross-boarder people exchange • HR Admin, payroll • IT Outsourcing
PERSONNEL SELECTION • Within Personnel Selection Services we offer: Permanent placement: Other: Top Management (directors, board members) Mass recruitment High Level Management (head of sales, head of marketing/PR, logistic director, chief accountant) Special high volume Recruitment Projects within limited time framework(Sales, Call Center, BPO/SSC) Mid and low level management (product manager, regional manager etc.) Multi location, redundant positions Specialists (i.e. engineering, IT) Non-managerial competencies specialists (marketing specialist, accountant etc.) Greenfield investments projects High volume international recruitment including cross-boarder candidates relocation
HOW DO WE REACH CANDIDATES? Advertisement: pracuj.pl, gumtree.pl, goldenline.pl, facebook.pl, infopraca.pl, money.pl SMALL LOCALITY LARGE AGGLOMERATIONS Local media advertising Mass media campaigns Access to reputation leaders Social networking „Pay it forward” action Huddles, agglomerations Transportation – it’s not your problem Contact with employers of similar profile, reducing Staff at the time Recruiting office? We are everywhere… IN CASE OF NEEDS: Mobile Recruiting Offices – Recruiting Bus College and Academy Recruitment Actions Candidates Database Sourcing Tests, Screenings and Interviews
HR CONSULTANCY Our Strategic HR Consultancy competencies: • Competence Studies, Behavioral Interviews • Mass Employment Reductions • Outplacement • Assessment Center • Development Center • HR Function Audit • Employees shortage • Sickness leave • Overtimes • Weekend shifts Disable People local fees (PFRON) Restructuring Personnel taking over (23’) Interim HR MANAGER+ SMART SCAN Process Audits IN HOUSE Solutions • Employees Satisfaction and Engagement Surveys • Employer Branding • Employees Evaluation Systems • Compensation and Benefits Models
SOCIAL RESPONSIBILITY • As a leading HR Operator we seriously treat our commitment toward Employers, Employees and Local Communities. We act socially responsible. • Transparent conditions • Law advisory • Detailed guidelines • Group insurance • Regular and no delay paycheck • Preferential offers: banking, insurance, telecom • Special credit cards • Internal trainings • Coupon Program (see next slide) i.e.: fitness, local shops, restaurants etc.
Work Club - a loyalty program for Customers For business Clients, out of gratitude for their support and collaboration. Club participants receive points within the program for each order placed. Points may be exchanged for attractive rewards to be used by employer.