Purpose of Process Indicators • Monitor and improve the editing process • Find measurement errors and their causes and prevent them in future survey rounds • Communicate quality to the users
International Trade in Services Statistics on international trade in services, wages and transfers are based on a quarterly sample survey involving about 5 000 enterprises and organizations. Report values of income and expenditure for about 100 service types.
Editing in the survey • Selekt is used • Fatal errors are always followed-up • Suspicious errors are used to create a local score for each service type based on potential impact and suspicion • Local scores are aggregated to a global score for each enterprise • A threshold determines whether the enterprise needs to be followed-up or not
Problems • Tedious to calculate • Difficult to interpret • Often small amounts of data • Variable specific indicators depend on random fluctuations
Data availability • Dependent on available data • Some thoughts on which indicators we want should be considered when setting up the system • Structure of data influences difficulty to generate indicators • A system that generates standard reports could be beneficial
Conclusion • Standardized indicators could be beneficial • Needs guidance on how to interpret and use them • Will take time to establish indicators in the organization and within the management teams - What possibilities do we have to spread them to the organization?
Questions • Do you use indicators frequently? • Are they established in your organization? • Have you seen any improvements due to the use of indicators? • Are standardized indicators a good idea?