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Interpersonal Skills

Interpersonal Skills. Communication Skills Conflict Resolution Skills Problem Solving. Listening… The #1 Skill Of An Effective Team Member. Good Listeners… Offer Suggestions Offer Ideas Take Risks Speak Openly Get Involved Bring Problems to Light Discuss Their Honest Feelings

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Interpersonal Skills

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  1. Interpersonal Skills Communication Skills Conflict Resolution Skills Problem Solving

  2. Listening… The #1 Skill Of An Effective Team Member • Good Listeners… • Offer Suggestions • Offer Ideas • Take Risks • Speak Openly • Get Involved • Bring Problems to Light • Discuss Their Honest Feelings • Are Creative

  3. Listening… • The Co-Teachers Who Listen Will… • Know what their partners beliefs are • Express their ideas about improving teaching and learning • Know their students better • Deal with problems as they arise • Be able to define their role clearly • Create more welcoming and supportive learning environments

  4. Rationale for listening • Establishes rapport • Builds relationships • Obtain sufficient and accurate information needed for collaboration

  5. Factors that Interfere with Effective Listening • Responding to assumptions • Insufficient time for communication • Daydreaming • Rehearsing a response • Stumbling on hot words or phrases • Filtering messages • Being distracted by extraneous details

  6. Improving your listening skills • Mentally prepare for listening • Mentally review the information given to you • Categorize the information • Make notes of informational details • Use a signal as a cue to remember ideas • Seek to differentiate and make connections between inferences, facts, and options’

  7. Principles for effective interpersonal communication • Nonverbal communication principles • Congruence • Individualism Verbal communciation principles concreteness Neutrality

  8. Suggestions for improving your communication skills • Read pgs. 236-239 in Interactions text • Add to the provided list • Share your list with a partner

  9. Application Task • With a partner, refer to page 41, activity # 6 in the Interactions reading • You have 15 minutes to complete the task • Large Group Processing

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