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Project Environment Analysis

Pantelis Ipsilandis- Dimitrios Tselios. Project Environment Analysis. Interested Parties (or Stakeholders). People or groups interested in the performance and/or success of the project affected or constrained by the project Project Manager:

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Project Environment Analysis

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  1. Pantelis Ipsilandis- Dimitrios Tselios Project Environment Analysis

  2. Interested Parties (or Stakeholders) • People or groups • interested in the performance and/or success of the project • affected or constrained by the project • Project Manager: • identify the parties, their interests, and sequence both in order of importance to the project • Influence the project directly or indirectly • interested parties interests • project management practices • organizational project management maturity • standards, issues, trends

  3. Interested Parties (or Stakeholders) • Project Sponsor • Project Manager • Project team • Project organization • Programme organization • Regional, national andinternational legislative and regulatory agencies • Users, Customers, ….. • Suppliers • Community or special interest groups • Politicians…..

  4. Interested Parties (or Stakeholders) • Internal / External networks • Management of expectations and perceptions Satisfaction = perception - expectations While the core product should take the majority of the resources, it may be the peripheral product of the product that you may be judged on.

  5. Interested Parties (or Stakeholders) QFD Example

  6. Interested Parties (or Stakeholders) • Elements that affect perception of interested parties • Responsiveness • the speed of reply to requests for information or changes • Communication • How readily the project team provided information • Competence / professionalism • The apparent ability of the project organization to deliver the outcomes • Courtesy • The style of treatment received by stakeholders • Accessibility • The ease with which individuals could be identified and contacted when information was required

  7. Interested Parties (or Stakeholders) • Communications Plan

  8. Identify Stakeholders (process according PMBOK) Inputs Project charter Procurement Documents Enterprise environmental factors Organizational process assets Tools& Techniques Stakeholder Analysis Expert Judgment Outputs Stakeholder register Stakeholder management strategy PMBOK Guide, 4th edition, 2008

  9. Indentify Stakeholders (Tools & Techniques) • Stakeholder analysis • Step 1: Indentify all potential stakeholders • Step 2: Indentify the potential impact or support each stakeholder could generate • Step 3: Assess how key stakeholders are likely to respond in various situations and plan your reaction PMBOK Guide, 4th edition, 2008

  10. Indentify Stakeholders (Outputs) • Stakeholder Register • Identification info, Assessment info, Classification • Stakeholder Management Strategy • Stakeholder Analysis Matrix PMBOK Guide, 4th edition, 2008

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