270 likes | 309 Vues
Chapter 8: Collaborating with Technology. Learning objectives. Collaborative technologies Web 2.0 technologies Unified communications Online environments. Introduction. ICTs transform collaboration and open opportunities for interaction
E N D
Learning objectives • Collaborative technologies • Web 2.0 technologies • Unified communications • Online environments
Introduction • ICTs transform collaboration and open opportunities for interaction • Virtual environments reproduce some face-to-face aspects and add new features
Discussion forums • Share information and coordinate activities • Moderators, posters, and readers
Instant messaging • Presence awareness • Text messaging
Group decision support systems • Face-to-face group meetings • Anonymous contributions
Web conferencing • Live meetings via the Internet • Can include real-time video, chat, and presentations
Interactive video • Chats for collaboration • Telepresence
Shared workspaces • Shared documents, lists, and information • Document library
Blogs • Ongoing commentary, images, and links • Some blogs are personal hobbies, and others are online magazines • Organizations use blogs to build knowledge, and for marketing and communications
Wikis • Users add and edit interlinked pages • Organizations use wikis to centralize documents and store knowledge • Wikipedia
Microblogging • Short posts • Users can "follow" other users • Twitter
Unified communications • Context indicators • Universal dashboards
Managing onlineimpressions • People form impressions using social categories • Miscalculations are common online • Social media provide photos and ability to view network
Group dynamics • Group norms • Disinhibition • Status equalization • Trust
Summary • Collaborative technologies • Web 2.0 technologies • Unified communications • Online environments
Telepresence robots case • Collaboration for remote workers • Telepresence robot • Psychological aspects
Yahoo! telecommuting case • Open Work program • Benefits • Barriers