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Exploring Possibilities: Best Practices for Network Operations Centers

Fall Member Meeting Presentation. Exploring Possibilities: Best Practices for Network Operations Centers. Steve Peck - Indiana University Kika Barr - WiscNet Kevin Schmidtke - UW-Madison Perry Brunelli - UW-Madison. Fall Member Meeting Presentation. Agenda. Panel introductory remarks

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Exploring Possibilities: Best Practices for Network Operations Centers

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  1. Fall Member Meeting Presentation Exploring Possibilities: Best Practices for Network Operations Centers Steve Peck - Indiana University Kika Barr - WiscNet Kevin Schmidtke - UW-Madison Perry Brunelli - UW-Madison

  2. Fall Member Meeting Presentation Agenda Panel introductory remarks Session format / attendee input Where do we go from here?

  3. Fall Member Meeting Presentation Session Topics Organizational structures Tools Customer service issues Outsourcing Internal processes Optical networks

  4. Fall Member Meeting Presentation Next Steps Steve Peck speck@iupui.edu Kika Barr barr@wiscnet.net Kevin Schmitke kevin.schmidtke@doit.wisc.edu Perry Brunelli brunelli@doit.wisc.edu

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