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Moving Positively Through Change

Moving Positively Through Change. KRISTY FRIEDEN HFMA August 30, 2012. Presented by Positive Performance Solutions. Objectives. Define change and transition Understand the elephant/rider metaphor Utilize the accountability ladder Identify ways to move “above the line”

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Moving Positively Through Change

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  1. Moving Positively Through Change KRISTY FRIEDEN HFMA August 30, 2012 Presented by Positive Performance Solutions

  2. Objectives • Define change and transition • Understand the elephant/rider metaphor • Utilize the accountability ladder • Identify ways to move “above the line” • Describe the Question Thinking Process and mindfulness

  3. Stats

  4. Staying Positive During Change • Change is situational: the new boss, new job, new diet/exercise program • Transition is the psychological process people go through to come to terms with the new situation • Change is external- Transition is internal • Change can occur quickly, transition always takes time Source: Marti Peden & Associates- Adept at Adapting, October 2010

  5. Phases of Transition Ending Losing Letting Go In-between Confusion Building the new New Understanding, Identity, Attitude

  6. What was I thinking?How did I feel?What action did I take? Successful Change Effort

  7. Rider Elephant

  8. How to Make the Switch • Direct the rider (logic/head) • Motivate the elephant (emotion/heart) • Shape the path (process) Source: Chip & Dan Heath, Switch, How to Change When Change is Difficult, 2010

  9. Accountability Ladder & Transition 8. Just do it! 7. Look for solutions 6. My role 5. Acceptance 4. Hope it goes away 3. Rationalizing 2. Blaming 1. Unaware of situation

  10. Are You Below the Line?Self Reflection Activity • You feel captive or lack any control over your present circumstances • You find yourself blaming others and pointing fingers • Your discussions focus more on what you cannot do, rather than on what you can do • You find yourself being sought out by others so they can tell you what someone else did to them this time • You feel you are being treated unfairly and you don’t think you can do anything about it • You spend a lot of time talking about things you cannot change Connors, Smith & Hickman, The Oz Principle, 2004

  11. Tried & Tested Excuses • That’s the way we’ve always done it • It’s not my job • I didn’t know you needed it right away • It’s not my fault • That’s not my department • No one told me what to do • I’m waiting for approval • I don’t know • I forgot • I’m too busy to do it • No one invited me to the meeting • Nobody’s followed up with me; it can’t be that important Connors, Smith & Hickman, The Oz Principle, 2004

  12. Suggestions for Moving Up the Ladder • What is within your control? • What is working for you? • What are your strengths? • What do you enjoy? • What is holding you back?

  13. “What is the difference between an obstacle and an opportunity? Our attitude toward it. Every opportunity has a difficulty, and every difficulty has an opportunity.”- J. Sidlow Baxter

  14. Question Thinking (QT)We choose moment by moment Anything that impacts us at any moment (thoughts, feelings, circumstances) Learner Source: Marliee Adams, Change Your Questions Change Your Life, 2009. Judger

  15. Ask Yourself These Questions: • Whose fault is it? • What’s wrong with me? • Why am I such a failure? • Why is everybody so stupid and frustrating? • Haven’t we already been there, done that? • Why bother? • What happened? • What do I want? • What’s useful about this? • What can I learn? • What are my choices? • What’s best to do now? • What’s possible? Judger Learner Presented by Positive Performance Solutions

  16. Mindfulness “Paying attention on purpose in the present moment and non-judgmentally.” Meet every moment with: • Openness • Generosity • Kindness Source: Jon Kabat-Zinn, Mindfulness for Beginners, 2012 Presented by Positive Performance Solutions

  17. Key Takeaways • Define change and transition • Understand the elephant/rider metaphor • Understand the accountability ladder • Identify ways to move “above the line” • Describe the Question Thinking Process and mindfulness

  18. “If I really want to improve my situation, I can work on the one thing over which I have control – myself.”Stephen Covey

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