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TRENDS THAT CHANGE EVERYTHING

In a rapidly changing travel landscape, Tom Klein, CEO of Sabre, highlights how shopping demand and conversion trends present significant opportunities for airlines. Utilizing Sabre IntelXchange, airlines can optimize operational data and enhance customer experiences through real-time revenue reporting and advanced forecasting tools. Adapting to new technology shifts and leveraging big data, Sabre aims to enhance business intelligence, improve brand awareness, and create effective customer engagement strategies while maintaining high standards of privacy and security.

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TRENDS THAT CHANGE EVERYTHING

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  1. TRENDS THAT CHANGE EVERYTHING Tom Klein, CEO and President, Sabre @tomkleintk

  2. Shopping demand and conversions show opportunity Shopping volume – by stay date Conversion – by stay date

  3. Flight Explorer:  Air traffic at midday onNorth Atlantic Tracks

  4. Flight Explorer:  Aircraft holding for approach into Miami International Airport (MIA) during thunderstorm event

  5. Sabre IntelXchange consolidates airline operational data into a standard model that can be used to power processes & applications Revenue Integrity Promotion Manager PNR no-show forecaster O&D summary data Real-time revenue reporting Customer Experience Manager Airline applications Third-party applications Airline Operational Systems Sabre IntelXchange Actions Booking Ticket Departure control Data Inventory Customer Available applications In development Launch partner evaluation Platform access

  6. Center of Excellence Key Technology Shifts and Enablers Security Big Data Social Media Mobility Cloud Interests in leveraging Big Data to gain business edge Changing the way we interact with our customers, clients, and employees More business apps available; Expect to complete business transactions Cost effective solution for services Higher privacy and security expectations Must Do! IMPACT ON SABRE • Monetize Sabre accessible data • Enhance Business Intelligence • Analytics and Optimization • Real-time and unstructured • Improving brand awareness • Reach new clients • Enhance products and services • Create/enhance Sabre mobile solutions • Enhance skill sets • Create Customer Engagement and UX practice • Leverage Cloud for operations • Leverage cloud for our product and service offerings • Lower cost TCO • Deliver on privacy and cyber security management programs product & technology

  7. Questions? Thank you!

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