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LibQUAL+ @ Samford

LibQUAL+ @ Samford. Spring 2003 and 2005. Jean Thomason Samford University January 17, 2007. Participants. Invited all faculty, staff, and students Law students exception 4 weeks February 24 – March 21, 2003 March 28 – April 22, 2005. Incentives. Valentine week

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LibQUAL+ @ Samford

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  1. LibQUAL+ @ Samford Spring 2003 and 2005 Jean ThomasonSamford UniversityJanuary 17, 2007

  2. Participants • Invited all faculty, staff, and students • Law students exception • 4 weeks • February 24 – March 21, 2003 • March 28 – April 22, 2005

  3. Incentives • Valentine week • 2 weeks before the survey • Display in the food court • Foyer of the library for the length of the survey • Palm Pilot or $100 Riverchase Galleria gift certificate • $100 Summit gift certificate

  4. Invitation • Via e-mail • From Director • Personalized by status • Reminders with results to date • School specific person

  5. % of Samford Patron Population that Participated

  6. Presentations 2003 • Library Staff • Learning Resources Committee • Quality Council • Academic Affairs Committee of the SGA

  7. Presentations 2005 • Library Staff • Learning Resources Committee • Faculty Senate

  8. Presentation Emphasis • Explained survey • Developed by… • Participants • Focused on the represented group • Radar charts briefly • Concentrated on weak areas • Detail in bar graphs • Use superiority mean for comparisons

  9. Good Poor Good

  10. Samford Samford Faculty

  11. Print and/or electronic journal collections I require for my work.

  12. Printed library materials I need for my work.

  13. Electronic information resources I need.

  14. Easy Answers • Peoplealwayswant more resources. • Administration needs to increasefunding.

  15. A library web site enabling me to locate information on my own.

  16. Making electronic resources accessible from my home or office.

  17. Solutions? • Education • E-struction • Offer individual sessions • Summer • Faculty Institute • New Faculty • Appeal • Deans to Librarians’ Meetings

  18. Modern equipment that lets me easily access needed information.

  19. Written Comments

  20. Samford Peer Institution

  21. Opportunity • Teaching • NAAL

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