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SCTT 2012 Information update for PCP staff

Gary Morris Project Manager e-Health 90968041 g.morris@health.vic.gov.au. SCTT 2012 Information update for PCP staff. AGENDA Welcome- Paul Maher Manager Community Health and Partnerships Building blocks SCTT governance SCTT changes 2009 -2012

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SCTT 2012 Information update for PCP staff

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  1. Gary Morris Project Manager e-Health 90968041 g.morris@health.vic.gov.au SCTT 2012 Information update for PCP staff

  2. AGENDA Welcome- Paul Maher Manager Community Health and Partnerships Building blocks SCTT governance SCTT changes 2009 -2012 Single Page Screener for health and social needs SCTT 2012 templates Victorian Service Coordination Practice Manual Implementation of SCTT 2012 SCTT – The future SCTT 2012

  3. Improving service coordination practice

  4. SCTT 2012 Revision Project Governance Structure

  5. Project Participation 193 participants 5 State Govt Departments 19 Hospitals / Health Networks 13 Community Health Services 9 PCPs 12 Peak Bodies 21 NGOs 7 Local Governments 5 GPs 4 Consultants 3 Consumers 3 Universities

  6. Feedback Electronic Feedback Web Page - Remove codes -To complex and dense -Spiritual / cultural issues need to be captured -To long and time consuming - We like it - A number related to practice issues Academics -Prof Malcolm Battersby Flinders University “ Less is more” - Prof Shane Thomas Monash University “ Fit for purpose”

  7. SCTT 2012 Revision Template Changes

  8. SCTT 2012 Revision Template Changes (Cont)

  9. Single Page Screener of Health and Social Needs- Service Provider Administered

  10. Single Page Screener of Health and Social Needs -Consumer Administered

  11. Single Page Screener of Health and Social Needs -Pilot • 31 Single and Multi site agencies • Com Health, Local Gov, District Health, District Nursing, Drug and Alcohol, Gambling ,Disability • 307 consumers • Chi squared test found no significant difference between consumer and practitioner responses • No significant difference in mode of delivery. In person v phone • No significant difference in results based on whether the consumer was new or existing • The tools was successful in screening for and identifying issues. 74% on consumers identified 2 or more health issues and 25% indicated five or more issues • Consumers found it easy to understand (95%) easy to use (93%) and reported that it prompted them to consider other health issues (94%) • Practitioners, ease of use, sequencing and layout were acceptable with agreement of > 80%

  12. Consumer Information

  13. Referral cover sheet and acknowledgement

  14. Summary and Referral Information (page 1)

  15. Summary and Referral Information (page 2)

  16. Consent to Share Information

  17. Needs for Assistance with Activities of Daily Living

  18. Accommodation and Safety Arrangements

  19. Health and Chronic Conditions (page 1)

  20. Health and Chronic Conditions (Page 2)

  21. Social and Emotional Wellbeing

  22. Care Relationship, Family and Social Network

  23. Alcohol, Smoking and Substance Involvement Screening (ASSIST)

  24. Functional Assessment Summary (Page 1)

  25. Functional Assessment Summary (Page2)

  26. Palliative Care Supplementary Information (Page 1)

  27. Palliative Care Supplementary Information (Page 2)

  28. Palliative Care Supplementary Information (Page 3)

  29. Information exchange summary

  30. Shared Support Plan (Page 1)

  31. Support Plan (Page 2)

  32. Support Plan (Page 3)

  33. GP Referral (Page 1)

  34. GP Referral (Page 2)

  35. Ambulance Victoria Referral

  36. Victorian Service Coordination Practice Manual • Bronwyn Hogan • Southern Mallee PCP • How was the manual developed. • Its content. • Implementation of the manual

  37. Timelines • Availability of hard copy of user guide and VSCPM. This week • Publication of SCTT 2012 Code Sets. Currently online • Publication of SCTT 2012 technical specifications. Nov/ Dec 2012 • Proposed software vendor information session. Nov/ Dec 2012 • Availability of proposed on-line teaching module. Before July 2012 • SCTT embedded in software systems. July 2013

  38. SCTT 2012 Training • Proposed on-line learning module • State wide standardised training. • Can be undertaken when SCTT is embedded in the agencies client management software. • Training can be repeated for clinicians who require it. • Is available for the orientation of new staff. • Want to participate ? • Interested in developing the content or reviewing the content. Contact Shelly Lavery on 90961322

  39. Implementation Implications & support Business Processes & Service Models Change Management • Discussion • How, When, Why

  40. The SCTT process

  41. Why use SCTT?- Selling the benefits • know what forms are required to make a referral, no matter what organisation they work in • record, in a consistent manner, information generated by service coordination processes (such as initial contact, initial needs identification, assessment and shared care/case planning) • be familiar with the data items and formatting, to make completing and reading the templates quicker and more efficient • consider information across a broad range of health and social domains in accordance with the social model of health • send quality referrals, exchange information efficiently and develop shared care/case plans • inform consumers about privacy of information and record consumer consent to share information • facilitate the coordination of care • deliver a consumer-centred approach • share information electronically

  42. E-Referral – SCTT is growing • 2010-11 there were a total of • 173,864 e-referral sent. • There has been a 914%increase in • the number of e-referral sent in • 2010-11 compared with 2006-07. • In 2010-11 over 500 different • services sent e-referrals. • In 2010-11 over 500 different • services sent e-referrals. • All regions across the state have • increased their e-referral transactions. • Hospitals and health services were • responsible for 11,126 e-referrals for • the month of June 2011 which was • 68% of all e-referrals for that month.

  43. The future of SCTT • GP Referral form(formally the VSRF) • IEMML –GP referral project. Adoption of the GP referral form as the referral template. NEHTA endorsed. • National template server – NEHTA • Currently reviewing the landscape. Discussions concerning the adoption of SCTT • NHSD • Within its architecture is the National Authentication Service for Health (NASH) authentication and the end point Location Service (ELS). • The NHSD in the future will provide the capacity to assemble, encrypt, sign and deliver for e-health messages according to national standards.

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