1. Paul Maher A/Manager Partnerships and Primary Health, Integrated Care Branch SCTT 2012 Vendor Information Session15 February 2013

2. What does Service Coordination mean to our consumers? • Easy, visible ‘entry’ into the system • Their full range of needs are identified as early as possible • They are treated as a whole person • Information about all services are up to date and readily available • They don’t have to retell their story every-time they see a new service • Their care is coordinated with reduced duplication • They control who and what information is shared

3. Service Coordination – 12 years on

5. Foundations for electronic referral Electronic referral Systems and infrastructure Software implementation of SCTT Statewide Health Services Directory Secure electronic messaging IT infrastructure Implementation by: Software developers Department of Health Local implementation Information standards Information model and data dictionary Service Coordination Tool Templates Developed by Department of Health Changed practice Implementation of agreed best practice Interagency protocols developed Identification of best practice Implementation by PCP member agencies

6. Electronic referral reporting 2010 - 2011 summary e-Referral typically uses SCTT and in some cases the VSRF (General practice referral) 173,800 referrals sent between services over 500 services were undertaking e-referral 914% increase in the number of e-referrals sent 2007-2010.

8. SCTT 2012 Revision Project Governance Structure 193 participants 5 State Govt Departments 19 Hospitals / Health Networks 13 Community Health Services 9 PCPs 12 Peak Bodies 21 NGOs 7 Local Governments 5 GPs 4 Consultants 3 Consumers 3 Universities

10. SCTT 2012 Revision Template Changes • 5 new templates in response to recommendations from: • Major & minor changes to existing templates in response from:

11. SCTT 2012 Revision Template Changes

13. SCTT 2012 Revision Template Changes (Cont)